Customer Service Engineer

Juan C Rubio

**** **** **** ** **** *** ( MILWAUKEE, WI ( 305-***-**** (

***********@*****.***

MBA, international experience

OVER 17 YEARS OF EXPERIENCE AND BACKGROUND IN CONSULTING, HUMAN

RESOURCES, FINANCIAL PLANNING, BUSINESS DEVELOPING, OPERATIONS,

LOGISTICS, INTERNAL CONTROL AND SALES. EXPERIENCE WORKING WITH CRITICAL

DECISION MAKERS IN LATIN AMERICA AND USA. SUCCESSFUL CAREER ADVANCEMENT

WITH PROVEN ABILITY TO MOTIVATE PEOPLE AND TO WORK IN HIGH-PRESSURED

SITUATIONS REQUIRING FLEXIBILITY AND JUDGMENT. EFFECTIVE TEAM BUILDER

WITH STRONG VERBAL AND WRITTEN COMMUNICATION AND PRESENTATION SKILLS.

STRONG COMPUTER SKILLS. WILLING TO RELOCATE.

Main Strengths

MASTERS OF BUSINESS Knowledge of Hyperion Consulting, Audit,

ADMINISTRATION AND Enterprise and HFM Financial and Planning

INDUSTRIAL ENGINEER WITH International and experience

MAJOR IN FINANCE Business development Bilingual (Spanish and

Microsoft Excel certified experience English)

Green Belt Training (In

process)

Professional Experience

JOHNSON CONTROLS, POWER SOLUTIONS HQ - MILWAUKEE, WI

Leading supplier of lead acid batteries for virtually every type of

passenger car, light truck or utility vehicle as well as the leading

independent supplier of hybrid systems. USD 4.8 Billions Net Sales (FY2010)

Sr Financial Analyst, 2007 to Present

2010 - Present: Global Finance Area, Power Solutions HQ, Milwaukee:

Preparation and consolidation of closing and quarterly reports.

Proficiency in HFM, Smartview, Hyperion Enterprise and Retrieve tool.

Support monthly financial closing and forecasting in Hyperion.

2007-2010: Building Efficiency - Latin America Region HQ, Miami, FL

Coordinate preparation, roll-up and presentation of financial budgets and

latest forecasts with business units directors and countries (10

countries). Perform analysis of monthly, quarterly and annual results

versus forecast, analyze variances and get explanations from Latin

America Controllers. Consolidate reports, summarize budget and result

information of the Region. Accomplish information requirements of

Management; develop of reporting procedures to collect financial

information. Monitor capital spending program. Proficiency in Hyperion

Enterprise and Retrieve tool. Support Region monthly financial closing

and forecasting in Hyperion.

Key Results:

V Conversion of 90% of Forecasting and closing reports from Retrieve

(Hyperion) to Smartview (HFM).

V Reduction in time of response of Quarter Schedules Package in a 25%

and reduction of errors.

V Reduction in closing time for Central America in a 50% implementing

macros and excel retrieves.

V Support on FCPA - Foreign Corrupt Practice Act procedures for vendors

set up database for Latin America, Database designed involving main

factors in Compliance to accomplish required control procedures.

TROPICAL SEEDS LLC. - Coral Springs, FL

Producer and wholesaler of Grass Seeds for Livestock, company of Papalotla

Group from Mexico

Operations and Finance Manager, 2004 to 2007

Responsible of logistics and finance operations for Latin America,

control of purchase orders and management of vendors relationship, follow

up to orders completion and delivery; customer service and resolution of

issues related with imports and exports; control of treasury and cash

flow; managing day to day processing of accounts receivable and payables.

Professional Experience (continued)

KEY RESULTS:

V Develop and implementation of internal control system to report status of

shipments and purchase orders, savings of more than $400k.

V Benefit-Cost Analysis to establish price per varieties

TOTAL DYNAMICS CORP. - Miami, FL

Food products Imports and Exports company.

Business Development Manager, 2002 - 2004

Developed company's vision and strategy and designed the organization to

support the operating processes. Responsible for business developing,

fostering relations with investors, suppliers and customers.

Key Results:

V Start up of Business, establishment of customers and logistic operation;

establishment of distribution agreements with other companies. During

first year of operations were opened more than 100 direct customers and 3

distributors for Broward county, Dade county, Atlanta City area and New

York City area, codification of products in supermarket chains as Publix,

Sedanos, Milam's Market among others.

BBVA Bank. - Bogot , Colombia

Spanish Bank

International Relationship Executive, 1996 - 2002

Management of foreign currency-credit relationship with other banks,

responsible for acquiring funding for operations in the network,

management and supervision of trade finance credits.

Key Results:

V Recognition as member of ISO 9002 project for Savings Accounts.

Arthur andersen. - Bogot , Colombia

Audit and Consulting Company, Member of Audit and Business Consulting Team

Consultant, 1994 - 1996

Participated in an array of projects including: Internal Control Design,

Implementation of Performance Measures for numerous companies, Information

Systems Design and Implementation. Responsible in assisting the firm with

practice development tasks.

Key Results:

Participated on different projects in companies as: Almadelco - Logistic

Company; Ecopetrol - Oil & Gas, CRT - Commission for Regulation of

Telecommunications; development of recommendations and systems to ensure

accomplishment of procedures.

Education & Certifications

INALDE, UNIVERSIDAD DE LA SABANA - BOGOT , COLOMBIA

Masters of Business Administration (MBA), June 1999 to June 2001

PONTIFICIA UNIVERSIDAD JAVERIANA - Bogot , Colombia

Bachelor Degree as Industrial Engineer with emphasis in Finance, January

1990 to October 1995

*Evaluation of credentials confirming the equivalence to be graduated in an

MBA from an accredited University in USA.

Other Education

ARTHUR ANDERSEN & CO - JULY 1995: AUDIT BUSINESS ADVISORY (ABA) WORLDWIDE

TRAINING, MEXICO, AUDIT PLANNING AND CONSULTING (120 HOURS)

Johnson Controls - 2011: Green Belt Training (Present), Cash Disbursement

AP/Finance/Procurement; Due Diligence Integration Process; Payments and

Distributions; Vendor Setup and Procurement Process.

Technology Skills

HFM, Smartview, Minitab, Visio, Hyperion 6.4, Retrieve application, Quick

Books, Microsoft Office Specialist Certified in Excel. Others: Word, Power

Point, Access.

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