Jean D. Cummings

404-***-****/

abg6rg@r.postjobfree.com/ abg6rg@r.postjobfree.com

OBJECTIVE

Knowledgeable, qualified candidate interested becoming a Specifications writer

• High-quality technical writing skills (requirements, user manuals, domain expert comments, product use cases, and release,

implementation and benefit notes for software defects, deficiencies and enhancements)

• Excellent research skills/Document review (test cases, requirements, defects, manuals, etc)

• Back-up Safety officer for Blood Bank software (when defects have the potential to cause a safety issue)

• Written hundreds of QC Actions for Product Change Control tasks

• Attended and facilitated many client conference calls

• System test case developer (writer)/Performed System, Change and Exploratory software testing

• Continues to attend training courses geared toward new software innovations

• Knowledgeable in use of SharePoint, UNIX, iTMS, ACSII functionalities

EMPLOYMENT

SCC SoftComputer/Blood Bank Product Specialist (Product Management Team) 07/09-Current

• Daily technical writing including: software requirements, release notes, system test cases and domain expert comments for

defects –Knowledgeable of the SDLC – Lead on a Client Beta Project –Worked with third-party software vendor ––

Knowledgeable in reading interfaces –Exploratory testing on software to detect defects and deficiencies.

Atlanta Blood Services/ MLT/ 07/08-07/09

• Assisted with editing SOP manuals - Completed important lab documentation daily -Opened lab (recorded temperatures,

instrument QC, weigh/scale calibration) -Prepared reagents, running chemistry and hematology profiles on patient and donor

samples –Shipped products to hospital –Entered patient data –Shut down lab -Assisted with new employee training

American Red Cross/Compliance Specialist/ 12/07-06/08

• Screened BDRs against donor database, reviewed, recorded, reported, and resolved data entry, blood donation and QC

discrepancies -Entered new donor information into computer system -Assembled work orders and sent out batch releases

American Red Cross/Medical Laboratory Technician/ 08/99-12/07

• Triaged and processed donated blood -Entered component information into computer system –Stored/Quarantined components

into proper storage areas –Separated Haemonetic products –Shipped plasma –Irradiated blood products

USAF/ Medical Lab Tech-Soldier/ 06/96-06/03 (active/reserve)

• Worked through Basic Training with fellow soldiers

• Graduated 2nd in class from Sheppard’s AFB, MLT training program

• Worked in most areas of the laboratory (hematology, microbiology, chemistry, serology, blood bank, etc)

EDUCATION

Rochester College/ 2003-2006

• Attained BA in Communications/ Excelled in written and research assignments/ GPA-3.7

• Member of the Alpha Sigma Lambda National Honor Society /Graduated Magna Cum Laude

Specs Howard School of Broadcast Arts/ April 00- Jan 01

• Final GPA-3.78 / Honed written and verbal communication skills

USAF Medical Lab Training Course (660 hrs)/ SAFB, TX Aug. 96-Dec. 96

• Performed phlebotomy, shipping, blood typing, QC, hematocrits, and centrifugation of WBCs

USAF Clinical Training Course (1440 hrs)/ WPAFB, OH Jan. 97- Sept. 97

• Certified as MLT by USAF/ Trained in all areas of the laboratory

Southwestern High School

• Final GPA 3.5/ Graduated Magna Cum Laude

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