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Manager Customer Service

Location:
Newnan, GA, 30265
Posted:
July 12, 2011

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Resume:

HAROLD R. VIRGIL

**** ******** ***. ****: 770-***-****

Newnan, GA 30265 Cell: 770-***-****

abg6qa@r.postjobfree.com

OBJECTIVE

Manager; Recruiter & Sales

Achievements:

"Branch of the Quarter" (5 Times)

Solid revenue contributor in a high-performance, competitive sales culture.

Broad-based recruiting experience delivering optimal workforce solutions.

Twenty years of successful management and customer service expertise.

I am an expert in solving staffing problems to make companies more

profitable and run smoother.

Expertise: Operations Management ( Budget & Forecasting ( Startups &

Restructurings

Strong Leadership ( Strategic Planning ( Client Retention & Expansion

Recruitment of Key Personnel ( Employee Development ( Problem

Resolution

IT, F & A, Engineering, Administrative and Light

Industrial

Highly organized with a clear sense of direction. I have developed a

reputation for revitalizing non-producing branch operations. Straight-

forward communicator, deliver timely and measurable results. Excel at

managing client expectations, building trust and accountability. Instill

core values of integrity, performance and teamwork.

VIRTUAL CONTRACT RECRUITER 01/2011 TO PRESENT

Professional High Tech Sales & Recruiter

A2 Technologies and Left Coast IT, Pacific Northwest

Recruited from Newnan, GA

Recruited and sold for Data Base Engineers, Administrators

including SQL, Foxpro, MySQL

Programmers: .Net, VBScript, Rudy on Rails, (RoR), PHP, Perl, C++

Systems Engineers: Cisco Professionals, Engineers,

Administrators

CCNE, and CNA

This is a contract position till I find full time work. I have

excellent references.

BRANCH MANAGER 6/08 TO 01/11

Personnel Staffing Anniston, AL

. Selling Branch Manager of Staffing/Recruiting/ with strong H.R.

Experience

. Sold Payroll services to small and medium accounts.

. Solid IT, F& A, Clerical, Administration and Legal Services

. Employee records, payroll, interviewing and hiring with orientation.

. Successfully keep records for all employees and sales staff.

. Conducted audits, time keeping for all clients.

. Successfully took branch from 40 temp employees to over 200.

. Solid sales manager and interviewer.

DIVISION MANAGER. 04/06 to 5/08

Ambassador (Full Human Resources - Staffing Company)

. Directed 62,000 billing hours WEEKLY

. Full operational accountability to launch a new division for direct-

hire positions.

. Grew new accounts within 4 months from zero to $17,000.00 weekly in

new temp to hire business.

. Highly concentration in F & A, Administration and IT.

. Initiated direct hire contracts at 25% to 30% of candidate's annual

salary, payable within an average of 12 days.

. Set standards and initiated development of a web presence to support

direct mail campaigns.

. Recruited through extensive networking and cold calling efforts, held

job fairs in house recruiting, working with local and state agencies.

BRANCH MANAGER. 03/01 to 03/06

Anytime Staffing (Professional Staffing - Temporary - Contract - Direct

Hire)

Promoted to District Manager in One Year

. Responsible for the startup and success of five new branch offices.

. Worked and recruited for area IT, F & A, Engineering and

(Administrative, and etc).

. Developed business with companies including, but not limited to:

Nike, Oregon State Beavers, Golden Grain, Purina Dog Chow, Bonar

Plastics, Inc, IBM, Hewlett Packard, and Boeing Seattle.

. Raised sales standards to increase temporary pricing from 45% to over

70%.

. Controlled receivables with 12-day average payables.

. Increased weekly revenues of branch operations: Hillsboro, OR zero to

$31,000; Milwaukee, OR zero to $42,000; Vancouver, WA zero to $75,000

with a gross margin of 28.2%.

BRANCH MANAGER. 06/97 to 02/01

Labor Ready (Leading Multinational Source of Dependable Labor)

. Advanced from Marketing Sales Manager to Selling Branch Manager of

three operations.

. Established permanent and contract salaried positions with small to

high profile companies.

. Managed up to 150 employees on daily contract with two recruiters and

2 customer service specialists.

. Billed $1 million for permanent and salaried positions the first year;

$3 million in gross sales second year.

. Attained success through extensive market penetration, reactivation of

old accounts, dedication to customer service, careful screening of

client applicants, on site checking of workforce and diligent follow-

up efforts.

. Inspired and motivated employees from reactive to proactive team

players.

. Weekly sales increases: Eugene, OR $9,000 to $39,000 - 30% gross

margin; Gresham, OR $3,300, to $41.000 - 31% gross margin; Vancouver,

WA $18,000 to $78,000 - 27.5% gross margin.

. Member of the President's Club 2001.

Education:

University of Nebraska

Three years towards BA Degree

OHSA Certified - Certified Network Administrator

Taught Classes in SPIN (Major Account Selling)

Specialized Coursework:

PSS Professional Selling Skills

Sandler Sales Course

Mass Major Account Selling

Dale Carnegie

Eastman Management



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