Customer Service Human Resource

Teresa V. Arce **********@*******.***

**** ******** *** #**

562-***-****

Whittier, CA 90606

________________________________________________________________________

Objective: To obtain a position where I can utilize my payroll experience

and knowledge.

Experience: Molina Health Care, Long Beach, CA (02/2011-06/2011)

Payroll Administrator II

. Processing biweekly payroll via ADP and JDE software for 4500

+

. Assisted employees with questions regarding payroll

processing, payroll tax, earnings and hours, benefits, PTO and

all issues relating to the employee's payroll.

Automatic Data Processing, Alpharetta, GA (10/2006-07/2010)

Solution Center Consultant/Remote

. Answered incoming calls

. Assisted payroll personnel with questions regarding payroll

processing, payroll tax, payroll tax reports, earnings and

hours, and all issues relating to payrolls currently

processing or that have processed previously.

Automatic Data Processing, Diamond Bar, CA (06/2004-10/2006)

WGPS/CS Representative

. Answered incoming calls

. Assisted payroll personnel with posting garnishments for

child support, federal, state, court and other agencies

into ADP's software.

. Assisted with any payroll issues that may have occurred

while posting garnishments.

Automatic Data Processing, La Palma, CA (05/199*-**-****)

Client Services / Client Services Resolution

. Assisted Client Services with maintaining complex set ups;

such as, payroll schedules, payroll management reports,

federal, state and local set ups, multi jurisdictional

payrolls and earnings, and hours and deduction set ups.

Jiffy Lube/The Oil Shoppe, Pico Rivera, CA (1992-05/1999)

Human Resource/Payroll Coordinator

. Process new hire and terminations

. Maintained Human Resource records

. Process bi-weekly Payroll

. Process Drug Screenings

Education: Rio Honda Jr. College, Whittier, CA, (9/1981-9/1982)

. Some college credits completed, general studies

El Rancho High School, Pico Rivera, Ca

. Diploma in general studies, June 1981

Skills

. Typing 60 WPM

. Payroll software

. Excellent customer service

. Outgoing

. Quick learner

. 10 Key by touch

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