Andrew Bowders

*** ******* ***.

Monaca, PA *****

Cell Phone 412-***-****

Objective

To obtain a position that would utilize my knowledge of database

administration, Visual Basic and SQL Programming, reporting, sales

experience, organizational skills as well as my positive attitude.

Education

1996-2000 Diploma, Riverside High School

2000-2004 Associates Degree in computer networking, Community College of

Beaver County

Qualifications

. Excellent telephone etiquette

. Customer service experience

. Willing to learn and be able to explain and assist others

. Fast learner

. Self motivated

. Computer experience: Windows 95, 98, 2000, XP, Vista, Windows 7

. Excel, Access, Word, Power Point, Outlook

. Knowledge of computer programming: SQL, Visual Basic, COBOL

. Knowledge of Ethernet connections and other networking essentials,

willing to learn and experience new technologies and procedures

. Works well with others and management

Work Experience

Coventry Health Care - October 2007 - Present

Associate Business Analyst - IT - Group Admin

Group setup, running billing in IDX, Ad Hoc queries in Access, VBA

abilities, automation of reporting and processes, scripting in IDX (Unix

Environment), creating custom scripts in Visual Basic, enrollment,

disenrollment, enrollment information return, return mail, address changes,

member management, broker editing, team assistant, ACS tester, MMC 3.1

tester, P.O.C. for WeQ/ACS for Moon office. Proficient in Microsoft Access,

Enroll D, Enroll plus, IDX, MaRx, Navigator, SIR, WeQ, Outlook, Excel,

Word, Powerpoint. Taught training classes for WeQ.

Pharmacare - January 2007 - September 2007

Data Entry

Translate and enter doctor prescriptions into computer systems, sorting of

mail, account maintenance, address updates, troubleshooting.

W&W Construction - May 2005 - September 2006

Carpenter

Shingle houses, remodeling, framing, electrician responsibilities,

plumbing, wiring houses for networking and telephone.

Best Buy - October 2003 - April 2005

Media Specialist

Contact customers and lead them to the correct product that fits their

needs, vast music experience was utilized, computer terminal experience,

cashier training, warehouse training and experience, shipping and receiving

experience.

Citizens Bank - 2002-2003

Teller

Manage transactions, Customer service, ATM responsibilities, teller

computer terminal training, opening accounts, loan accounts, customer

troubleshooting, work with large amounts of currency.

Uni-Mart - 2002-2003

Cashier

Accept transactions, prepare food and clean the store, prepare orders for

stocking the store

Contact this candidate