Mickell R. Ford
Alexandria, LA **301
abg6l2@r.postjobfree.com
OBJECTIVE
Seeking an electronics position where acquired skills and experience will be
developing toward the benefit of an organization.
SUMMARY OF QUALIFICATIONS
• Skilled in installing configuring and maintaining operating systems.
• Relevant experience in providing user support.
• Utilize variety of test equipment including oscilloscopes, calibration units, ohm
meters, and capacitance checkers.
• Experience in troubleshooting hardware and software problems.
• Maintain experience with Microsoft Windows 7 and XP
• Have strong interpersonal and communication skills.
EDUCATION
Diploma of Industrial Electronics – 2007
Louisiana Technical College, Alexandria, LA
EXPERIENCE
2010-current Best Buy – Alexandria, LA
PC Specialist
Provide desktop and laptop support to customers by responding to user
queries, answering questions and resolving hardware and software problems
in a multiple platform environment. Install common Microsoft Operating
Systems and Microsoft Office applications, and limited business unit specific
and business networking applications. Perform other task and operate cash
registers.
2007-2009 CIRCUIT CITY – Alexandria, LA
PC Specialist
Provide desktop and laptop support to customers by responding to user
queries, answering questions and resolving hardware and software problems
in a multiple platform Install common Microsoft Operating Systems and
Microsoft Office applications, and limited business unit specific and business
networking applications. Perform other task and operate cash registers.
2005 2007 Louisiana Technical College – Alexandria, LA
IT Office Specialist Assistant
Assist troubleshooting computers and other office equipments.
REFERENCES
Kennard Williams
Store Manager – Circuit City
C.R Theriot
IT Specialist – LTC Alexandria
Norman White
IT Instructor – LTC Alexandria