Customer Service Data Entry

LaShaun K Durst

*** * *******

Edgewood, Texas, *5117

225-***-****

***********@*****.***

SUMMARY OF QUALIFICATIONS

Fifteen years providing office clerical and administrative support, including handling

confidential information. Also obtaining over ten years of customer service experience. Skills

include, microsoft word, excel, data entry skills. Also experienced working with different

company data bases. Accustomed to working in high paced enviroments and meeting tight

deadlines while still maintaining quotas and accuracy. Excellent telephone, filing, interpersonal,

and organizational skills.

WORK EXPERIENCE

DEPT OF REVENUE AND TAXATION 617 N 3rd St, Baton Rouge, La ( June 2002- Aug

2009)

Administrative Coordinator III

JOB DESCRIPTION

• Use of alpha and numeric data entry (90% numeric).

• Used Microsoft office, word, and excel.

• Answered phones

• Filed and recorded batches and documents

• Software used: Vista, Dort A and B, and Gentax

DEPT OF AGRICULTURE AND FORESTRY 5825 Florida Blvd, Baton Rouge, La (Jan

1999- Jan 2002)

Data Analyst II

JOB DESCRIPTION

• Data entry

• Sorted and filed medical claims .

• Researched and responded to member emails .

• Answered phones.

• Multi-clerical tasks

• Software used: Vista, Worley,Sharepoint

OFFICE OF COMMUNITY DEVELOPMENT 10310 Seigen Ln, Baton Rouge, La (Jan

1995- Dec 1999)

Customer Service Rep

JOB DESCRIPTION

• Answered inbound calls

• Filed applicant files

• Data entry

• Multi- clerical tasks

• Used Vista, Excel, Word, Microsoft Office

EDUCATION

1994- 1996

Camelot Career College

Certified Cosmetologist

References are available upon request.

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