Manager Quality Assurance

Randall Sutton

*** ******** ****** ****, **********, TN 38075

901-***-**** abg6fy@r.postjobfree.com

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SUMMARY

. 30+ years of progressive career growth gained with large, high-profile,

manufacturing - production environments.

. Proven departmental and managerial leadership skills with strengths in

large, fast-paced, multi-shift, union-free commercial-printing

environments supporting high-profile customers

. Applied skills in quality-management, customer, vendor and employee

relations and strategic business leadership and analysis plus budget

management with technical strengths in pre-media / pre-press

requirements.

. Positive and effective people, leadership and communications skills with

equal effectiveness on the production-floor and in the boardroom.

. Certificate - ISO 9001:2000 ANSI-RAB NAP Lead Auditor Course 2003

. Certificate - Understanding Diversity 2002

. Certificate - Reason Root Cause Analysis

. Experience in Lean Manufacturing

EXPERIENCE

QUAD GRAPHICS / WORLDCOLOR, Corinth, MS and Olive Branch, MS 1996 to 2011

(Plant closure)

500+ employee division of the international commercial printing company -

This division produces long run retail and direct mail catalogs for high

profile customers.

Quality Manger & Computer To Plate Manager 1996 to 2011

. Oversee daily production in Pre-press and Pressroom and lead, train

and direct a team of Quality Analysts working in a 24/7 production

operation.

. Managed the file conversion process that saved the plant $160,000 to

$230,000 in ink costs monthly.

. Of 38 Plants had the lowest operating budget unit cost.

. Work with Distribution Manager to distribute pallets according to

Geographical regions.

. Check incoming loads on the dock for compliancy. Document

abnormalities.

. Support the customer and work color-separator's to ensure quality and

print reproduction meet the customer's expectations and standards for

high-end direct-mail catalog work.

. Manage digital-testing of all incoming files & proofs to meet the

customer's standards.

. Continuously monitor, analyze and report on daily performance and

build a history table on dot gain, density, print-contrast using a 3M

Watch-Print system and recommend solutions and adjustments to achieve

the customers and advertisers expectations.

. Test and check calibrations on all equipment.

. Coordinate and over see customer OK's with internal Color Tech's and

customers.

. Lead the ISO Lead Audit Training program

. Travel to / meet and represent the company at the Customer Site's to

oversee workflow and recommend cost-reductions, process-improvements

and offer technical support.

Randy Sutton 901-***-**** abg6fy@r.postjobfree.com Page 2 of

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HARDING & ASSOCIATES, Memphis TN 1993 to 1996

A pre-media / commercial-printing firm

Technical Service Manager

. Initiated and improved all color-related departments' coordination

with production.

. Interview/hire, train and develop color-creation staff.

. Managed the Color Correction, Digital Photography, Scanning & Proofing

departments.

. Worked with software manufacturers for color conversion of RGB images

to CMYK.

. Wrote gradations for digital proofing and scanners.

. Train customers and provide software technical support.

. Coordinate production of catalogs and did all color OK's.

QUEBECOR WORLD, Olive Branch, MS 1986 to 1993 (See current employer above)

300+ employee division of the international commercial printing company -

This division produces long run retail and direct mail catalogs and

magazines for high profile customers.

Quality Assurance Supervisor

. Monitor and calibrate all proofing, plate-making and film equipment.

. Over see daily print reproduction in pressroom.

. Did extensive paper tests to measure cast, brightness, gloss, and

opacity along with K&N tests.

. Visited and worked with customer and separators around the country to

insure quality reproduction needs.

. Measured and documented all printing characteristics.

. Dot etched and dry etched color correcting with problem images.

EDUCATION

. ISO 9001 Standards, Procedures, Compliance and Auditing training

. Extensive Safety and Hazardous Materials Training including OSHA

compliance, Hearing Conservation, Lock-Out / Tag-Out, Personal Protective

Equipment (PPE).

. Leadership Training

. Economics and Business training

. Lean Manufacturing and Six Sigma

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