Ella Lisa Grant
*************@*****.***
OBJECTIVE A detail-minded individual combining strong interpersonal and
communication skills with the experiences while contributing to the
success of my employer.
SKILLS Excellent at excel, word, Outlook. Proficient in spreadsheet
PROFILE programs and word processing, excellent clerical and communication
skills, 10-key and keyboarding by touch. Software systems such as
Oracle 10.7 and Oracle 11i. Very motivated and outgoing team player,
multiple tasked oriented.
EMPLOYMENT CoreLogic Valuation Services, Poway CA 1998- Present
HISTORY
Accounting A/R Associate, Soft collections, 2003-present
Deliver specialized billing according to client preference. Contact
customers with outstanding aged receivables in a timely collection
effort.
Run Unapplied, Fam billing statement and aging's for all clients out
of Oracle 11i.
Handle more than 500 credit card and ECP clients, handle collections
for different regions worldwide. Full knowledge of Credit Card
processing and chargeback's.
Research customer balance disputes to facilitate payment of
receivables while always maintaining customer satisfaction.
Maintain up to date records of customer concerns and correspondence
while working toward the achievement of monthly individual and
department goals.
Research account history with clients and provide supporting
documentation.
Ensure that all accounts are regularly and properly reconciled
including clients unapplied and on account credits.
Worked with Ops and Sales team on new and existing clients. Worked
with IT and developers with new system upgrades due to credit card
clients. I have trained new employees for positions within my
department.
Payroll Clerk, 2000-2003
Responsible for bi-monthly payroll with multi-state payroll
processing.
Log timecards, generate necessary reports, audit payroll, set up new
employees, record and maintain vacation, sick balance leave.
Compile information on straight and overtime pay. Enter promotions
and bonuses as needed.
Impute direct deposit information and wage assignments as needed.
AR/Cash Management, 1998-2000
Responsible for balancing and posting cash, process client
adjustments using Oracle 10.7.
A/R and A/P experience. Responsible for daily bank deposits.
Compile bank statements and send to CFO for reporting to upper
management.
Filing, copying and doing adjustments for 4 employees.
Responsible for outgoing and incoming mail. Distributed as needed.
SCI, San Diego 1995-1998
Accounting clerk
Shipping and Receiving for large inventory.
Processing contracts and trusts with payments.
Match G/L numbers and compose journal entry for client petty cash.
Manually input company checks, run daily and weekly reports for
company.
Education Cuyamaca College El Cajon, CA
Business Office Technology
2/92-6/94 A.S. Degree June 1994 GPA: 3.8 Dean's List