Medical Records

Shannon L. Crowe

**** ******** *****

Memphis, TN 38122

Phone: 901-***-****

Email: abg6cx@r.postjobfree.com

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PROFESSIONAL PROFILE

. Excellent organizational skills

. Strong typing skills (70+ wpm)

. Ability to work in fast-paced environment, work independently, and

prioritize tasks based on attorney and client needs

. Excellent communications skills; ability to act as liaison between

attorneys and clients

. Proficient computer software skills

. Strong administrative and people skills

. Time management skills

. Understanding of legal terminology

EXPERIENCE

DEAL COOPER & HOLTON, PLLC (Nov. 8, 2010 - May 31, 2011)

Paralegal

. Manage all administrative tasks for one senior attorney's class

action, personal injury, and workers' compensation injury practices;

. Compose and revise legal documents including letters, briefs,

pleadings, subpoenas, and forms necessary for hearings with Tennessee

Department of Labor; file documents via Electronic Case Filing with

multiple U.S. District Courts;

. Organization of large files; index pleadings for individual cases;

preparation of trial and hearing notebooks;

. Answer attorney phones and act as liaison between clients and

attorneys;

. Schedule appointments, depositions, and hearings; hire court

reporters;

. Track and account for all fees and expenses for individual class

action cases;

. Prepare and maintain spreadsheet for settlement breakdowns for

individual asbestos cases;

. Schedule all travel arrangements;

. Maintain file diary system.

GLASSMAN EDWARDS WYATT TUTTLE & COX, P.C. (f/k/a GLASSMAN EDWARDS WADE &

WYATT, P.C.)- Memphis, TN (Sept. 14, 2002 - Nov. 5, 2010)

Paralegal

. Manage all administrative tasks for one senior shareholder's class

action, personal injury, and workers' compensation injury practices;

. Compose and revise legal documents including letters, briefs,

pleadings, subpoenas, and forms necessary for hearings with Tennessee

Department of Labor; file documents via Electronic Case Filing with

multiple U.S. District Courts;

. Organization of large files; index pleadings for individual cases;

preparation of trial and hearing notebooks;

. Answer attorney phones and act as liaison between clients and

attorneys;

. Schedule appointments, depositions, and hearings; hire court

reporters;

. Track and account for all fees and expenses for individual class

action cases;

. Prepare and maintain spreadsheet for settlement breakdowns for

individual asbestos cases;

. Schedule all travel arrangements;

. Maintain file diary system.

WOLFF ARDIS, P.C., Memphis, TN (Sept. 2001 - Sept. 2002)

Legal Assistant

. Managed all administrative and office duties for lead partner's

personal injury, consumer protection litigation;

. Composed and revised legal documents, including letters, pleadings,

and subpoenas;

. Obtained medical records and itemized bills for review and assessment

of injuries and treatment;

. Organization of large files; index pleadings for individual cases;

preparation of trial and hearing notebooks;

. Drafting of demand letters and preparation of settlement packages with

all necessary attachments for transmission to liability carrier;

. Answer attorney phones and act as liaison between clients and

attorneys;

. Schedule appointments, depositions, and hearings; hire court

reporters.

THE RICHARDSON LAW FIRM, Memphis, TN (July 1995 - Sept. 2001)

Legal Secretary

. Managed all administrative and office duties for four attorneys'

insurance defense, personal injury, and general law practices;

. Extensive transcription of legal documents, correspondence, pleadings,

and subpoenas; prepared detailed chronology of medical records often

containing complex medical terms; indexed depositions; prepared trial

and hearing notebooks; assisted in court at major trials;

. Posted and maintained time and expenses for all attorneys, prepared

monthly production reports; prepared firm billing;

. Answered phones and acted as liaison between clients and attorney;

extensive client contact;

. Scheduled appointments and depositions; hired court reporters;

. Scheduled all travel arrangements;

. Created and maintained standardized forms for use by entire firm.

THE LAW FIRM OF STANLEY H. LESS, Memphis, TN (May 1990 - July 1995)

Legal Secretary

. Managed all administrative and office duties for sole attorney's

personal injury and bankruptcy practice;

. Composed and revised legal documents, including letters, pleadings,

and subpoenas;

. Obtained medical records and itemized bills for review and assessment

of injuries and treatment;

. Organization of large files; index pleadings for individual cases;

preparation of trial and hearing notebooks;

. Drafting of demand letters and preparation of settlement packages with

all necessary attachments for transmission to liability carrier;

. Answer attorney phones and act as liaison between clients and

attorneys;

. Schedule appointments, depositions, and hearings; hire court

reporters.

EDUCATION

Wagoner High School, Wagoner, Oklahoma (graduated 1986)

Memphis State University, Memphis, Tennessee (1987 - 1990)

OTHER

Volunteer - Memphis & Shelby County Humane Society, dog walker

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