Sales Customer Service

Mark L. Mackisoc

315-***-**** ... ****.********@*****.***

Sales Leadership Profile

Key Account Management - New Business Development

Highly motivated Sales and Management Professional with extensive

background, expertise, and track record of success in diverse, highly

competitive markets and industries. Adept at business development,

strategic selling, prospecting and territory management. Combine effective

interpersonal skills, sales savvy, customer relationship management and

keen analytical abilities to lead high-performing teams in execution of

innovative marketing and sales strategies that drive revenue and exceed

corporate goals.

Core Competencies

Key Account Relationship Building & Management - Customer Service &

Satisfaction - Budgeting

New Business Development - Negotiations - Needs Assessment - Market

Analysis - Sales Forecasting

Full Sales Cycle Management - Client Relations - Public Relations - Product

Marketing - Event Planning

Branding - Merchandising - Recruiting - Territory Management - Staff

Leadership, Training & Development Executive Communications & Presentations

- Print Ad Development - Sales Program Development

Professional Experience

Wilson Sporting Goods Co., Chicago, IL 2004 to 2010

Leading international sporting goods company, with $300M+ annual US sales.

Territory Manager

Recruited to orchestrate sales, marketing, and strategic business

development for 3-state territory of New York, Vermont and New Hampshire.

Developed and sold programs and product to C-level executives. Assessed and

negotiated strategic alliances and relationships with some of company's

largest regional and Team Sports clients in an 80-account dealer network,

including Anaconda Sports (60 sales personnel and 400+ employees at

multiple sites). Managed, trained, and provided product leadership for 425

sales representatives reporting to individual store owners and managers.

Partnered with clients to direct inventory control, promotions, sales

programs, and trade shows.

. Secured profitable "all ball" adoption to provide equipment to all 78

schools in Section 4 of the New York State Athletic Association for 3

years at cost of $10,410 to Wilson.

o Netted $481K sales (including $252K new business), captured

additional 3-year extension, and won exclusive promotional rights

as sole sporting goods company allowed to advertise at games.

. Spearheaded 3 consecutive years of regional performance exceeding 110%

of quota, including 2 straight years as top-ranked region company-wide.

. Negotiated and signed 16 college baseball and softball teams to

contracts in first 11 months of the year, exceeding company-wide

objective by more than 100%.

. Rebuilt struggling territory into top performer with 5 years of sales

growth in more than half of Top-40 accounts.

o Gained long-term commitments from dealers, which eradicated the

practice of dummy ordering and slashed costs to dramatically

improve forecasting.

. Championed design, development, prototyping, production, and delivery

of customized, dealer-exclusive softball bat that resulted in a $198K

deal with highest margin product.

Mark L. Mackisoc Page 2

315-***-**** ... ****.********@*****.***

Forest Laboratories, Inc., New York, NY 2003 to 2004

Developer and marketer of pharmaceutical products from Europe, selling to

physicians across the US.

Pharmaceutical Sales Representative

Recruited to deliver strategic planning, targeting and budgeting,

relationship building, and solution sales expertise to market and sell

diverse pharmaceutical products portfolio. Utilized excellent networking

and communications abilities to consistently build profitable, lasting

relationships with physicians and develop them into effective speakers and

brand evangelists for Forest.

. Exceeded all growth targets and finished in top 50% of company sales

results in 3 of 4 quarters despite having zero products represented on

area health care plans.

. Forged strong, sustainable partnerships with leading minds in

psychiatry, cardiology, and general medicine. Recruited experts to

direct seminars and roundtable discussions promoting clinical use and

success of products.

Imagistics International, Inc., Miami, FL 2001 to 2003

National provider of document imaging solutions via direct sales, service,

and marketing.

Commercial Account Executive

Promoted and sold full product portfolio by establishing and nurturing key

account relationships throughout specific geographic territory. Evaluated

companies' copying, printing, faxing, scanning, and imaging needs and then

developed, presented, negotiated, and implemented client-specific solutions

incorporating multiple systems and locations.

. Named "Sales Rep of the Month" in 13 of 27 months with company for

posting highest overall monthly sales.

. Selected to train entire branch in new-to-market systems through custom-

developed monthly seminars.

. Surpassed all sales goals, with 3 straight years achieving 100%, 114%,

and 130% of quota, respectively.

D&L Associates, Inc., New York, NY 1999 to 2001

Privately owned Information Technology and Finance recruiting agency.

Senior Technical Recruiter

Rapidly advanced to high profile leadership role and entrusted to hire and

train new employees after less than 1 year with the company. Continuously

expanded portfolio and key client relationships beyond organizational goals

and expectations, earning additional hiring responsibilities.

. Created, coordinated, and administered comprehensive seminar and on-the-

job training program that enhanced new employee development, propelled

goal achievement, and dramatically increased productivity by 20%.

. Topped all key 6-month and 12-month performance standards for new

employees by a substantial margin:

o Exceeded 6-month goal of 7 clients, 15 recruits, and 2 placements

with 12, 19, and 4, respectively.

o Far exceeded 12-month goal of 15 clients, 40 recruits, and 8

placements with 29, 43, and 14, respectively.

Education

Bachelor of Science in Marketing - State University of New York College at

Oswego, Oswego, NY

Contact this candidate