Customer Service Representative

Stanley Lindsey Jr.

***************@*****.***

Current Address:

*** ******* ***.

Selma, AL 36701

Home Phone: 256-***-****

OBJECTIVE:

To obtain a career where I can utilize and develop my skills, and also use my

interpersonal skills to further company growth.

EDUCATION:

Alabama A & M University

Normal, AL

Bachelor of Science in Computer Science

December 2009

ACTIVITIES:

2 Computer Science Club

3 National Society of Black Engineers (NSBE)

RELEVANT COURSES:

•1 Microsoft Office •3 Visual Basic 6.0

•2 Microsoft Visual C++ •4 Logical Foundations

EXPERIENCE:

06/09-12/09

Information System Specialists

Provided object-oriented design, programming and implementation support to the

customer billing system, written in C++.

Prepared test plans and data, and user documentation for customer billing system.

Problem-solved hardware issues with fault-tolerant hard drives.

12/07-6/09

Customer Service Representative – DirecTV

Huntsville, AL

Processed satellite package updates, answered questions, and responded to

concerns

Resolved billing and basic service issues in a prompt and effective manner

Navigated multiple data entry systems and other relevant applications

6/06-12/07

Student Assistant – Alabama A&M University/Harris Home for Children

Huntsville, AL

Processed reports using Excel

Helped children using the computers

Assisted with technical difficulties with the computers

REFERENCES:

LaTasha Ragland: 256-***-****

Barbara Ragland: 256-***-****

Stanley Lindsey Sr. 334-***-****

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