Objective To secure a position with Pitney Bowes that better

utilizes my experience, talents, and abilities.

Qualifications Experienced with consulting for Arrival, SendSuite

and Document Processing solutions including Planet

Press, PB First, and SureTrak

Exceptional training and business presentation

skills with PowerPoint, Visio, LiveMeeting, and

screen recording

Experienced with business process analysis from

C-Level executives down to individual user

perspective.

Very strong skills in analyzing difficult problems,

identifying patterns, and creating logical

solutions

Specialized training in Supply Chain Management

technology and processes

Strong business process analytical skills

11 years experience at Pitney Bowes in a variety of

customer facing positions including Sales, Field

Service, and Technical Consulting working with the

entire line of products.

Professional Highly skilled in live and remote presentation and

Skills demonstration of software and hardware

Well-organized and efficient

Experienced in documenting business processes,

project scope, and Statement of Work

Self-motivated, assertive and can quickly learn new

procedures and methods

Professional demeanor

Dependable - can work without supervision; able to

follow directions, both oral and written

Able to work under pressure and meet deadlines

Experienced in proofreading sales presentations and

communications for grammatical as well as technical

errors

Interpersonal Work well with a diverse group of people

and Teamwork Honest, friendly, excellent communication skills

Skills Demonstrated accuracy, and attention to detail

Work well in a team environment

Committed to assisting others

Computer Skills Highly skilled in MS Office suite including Word,

Excel, Power Point, and Outlook

Experience in Visual Basic Programming for Excel,

Word, and Outlook.

Experience in data file evaluation and manipulation

with VB Script and other languages

Experience in Adobe Designer forms creation

Very talented in creating business process diagrams

in MS Visio, MS Word

Experience in creating and using virtual machines

Experience 2010 to 2011 Pitney Bowes National Coverage

Sales Support Agent

Developed SmartEmailer tool to generate dynamic

emails, reducing workload by 40%

Administrated the SSC SharePoint site

Developed new DSDC form to automate quote

submission process

Received specialized training in SendSuite Live

Received recognition for high activity in SDMS

2007 to 2010 Pitney Bowes SF Bay Area, CA

Solutions Consultant

Worked with customers and sellers on a variety of

projects

Created training videos and a web server to

distribute them

Implemented Google Docs for collection of daily

sales data

2001 to 2007 Pitney Bowes SF Bay Area, CA

Field Service Technician

Awarded with the Pinnacle Club conference for

excellence in service

Received training in the full line of Pitney Bowes

products as well as Sharp copiers and Lexmark

printers

1999 to 2001 Pitney Bowes SF Bay Area, CA

Sales Representative

Managed territory covering parts of three counties

Received recognition for above quota attainment

Education 1999 to 2011 Pitney Bowes Technical Training

Full line of PB inserting equipment (DI2,4,5,6,9)

Arrival, Ascent/ SendSuite Xpress, SendSuite Live,

SendSuite Shipping

Business Manager accounting

VB Script, VBA, VB, Java Script, AutoIT programming

and automation

CompTIA Document Imaging Architect and A+

certification

Business Communication and Presentation

1109 Dutton Ave

Santa Rosa, CA 95407

707-***-****

abg667@r.postjobfree.com

1109 Dutton Ave

Santa Rosa, CA 95407

707-***-****

abg667@r.postjobfree.com

Contact this candidate