Person

Name: Peter Hallebach

Address: M hlbachstr. 6

D - 63546 Hammersbach (Hessen)

Date of birth: 12. April 1964 in Bingen (Rhine)

Family status: married, two children

Tel.: +49 6185 81 82 0

Fax: +49-618*-**-**-**

Mobile: +49-160-**-**-**-**

eMail: abg65r@r.postjobfree.com

Specialized skills

General: Long experience in almost all management - and special fields

connected to travel distribution

Set up / organization of events / incentives with up to

6.500 attendees

Implementation of Customer Relations strategy

Languages: German, English (business fluent) as well as a little bit

of Italian

IT: All current operating systems an MS office programs, Open Office,

Content Management systems, travel distribution systems

like Amadeus and traffics, etc.

Strong imaginativeness to instruct and lead programmers in

implementing interfaces

Education

Several Management development seminars

1986 - 1988 Apprentice at Seetours International, the former market leader

in cruise- and ferry distribution in Germany

1970 - 1984 Elementary- and High School,

Experience

10/2008 until today Member of the board at holidayMAXX AG & CO. KG

Running several smaller travel websites as well as one

travel agency plus an air charter broker dept. for Airlines

originated in Russia

12/2002 - 10/2008 European Travel Agency Manager, Amway Services GmbH,

Puchheim (Munich) as manager of "AmwayTravel"

Online Travel distribution linked with direct selling industry, mass-

events, business travel, and tour operating

04/2002 - 11/2002 Manager strategic business development at McFLIGHT

Flugvermittlung GmbH Aschaffenburg and member of the board

Air ticket wholesaler

01/1993 - 03/2002 Director of a Lufthansa City Center travel agency, a

Business Plus LCC Business Travel company as well as of a

fulfillment centers at Antalya/Turkey

1988 - 1992 Manager at family owned "Reiseb ro Hallebach" at Bingen

(Rhine); responsible for all areas of the business

Experience & Knowledge

Expert knowledge / Industry knowledge (as far as this is relevant for this

position)

Events / Project management

. Developing organization structure (workflow, communication, data, data

quality and purchasing) of all event related processes especially

flight arrival & departure for events up to 6500 participants

. Design and implementation of a web based databank, to speed up

utilization process for participant registration as well as for flight

& ground operation

. Event organization in general, tender organization as well as contract-

and purchase negotiations with DMC's and airlines

Tour operator

. Design and calculation of internal developed travel packages plus

distribution online / offline

Online Travel Agency / Web

. Development and conception of online travel agencies for the web, also

for closed circuit user groups in all German speaking markets (DACH),

including supervision of technology purchase, workflow and data

. Customer service and marketing activity to support sales were also

essential

. Developed concept and implementation strategy to roll out an internet

travel agency in all other European markets (26 countries / 15

currencies)

Business Travel

. Implementing of Online Booking Tools

. Design and conception of European travel guide lines

. Tracking cost situation on a regular basis plus eventual modification

of all related screws to meet budget

. Design of travel approval processes

Miscellaneous

. Responsible manager for negotiating a generals sales agreement with

Russian air broker as well as set up of the corresponding distribution

strategy

Marketing / Distribution

. Conception and development of customer service binding programs

. Development and instalment of a system for customer service newsletter

with capability for customized messages

. Organization of company sales meetings with the goal to ensure company

communication and to achieve sales goals

. Developing, facilitating and quality control of marketing campaign for

tourism websites, with the goal to increase revenue, revenue stream

and conversion rate

. Knowledge of travel related distribution environment in other European

countries, especially Russia

Economics

. Budgeting, Budget control and mechanism to steer the development

. Revenue streaming to have optimal profit (separate for online and

offline business)

. Negotiating of conditions with all involved key parties and suppliers

. Permanent review of all internal processes and external communication

in order to drive down the average customer contacts per case

Customer service

. Established a new direction for the customer service department and

build new team

. Development of a concept to minimize the amount of recalls to call

centres, with a customer specific and understandable line of

communication to lead to lower cost and raise customer satisfaction

Leadership and Teams

. Handled staff and teams up to 35

. Leading of multinational workgroups in international destinations on

project basis

. HR function

[pic]

Contact this candidate