Carl E. Wilcher, Jr.
*** ***** ***** **** - *****, TN 37058 (Cell) 931-***-**** (email)
****.*******@********.***
Work History:
Akebono Brake (Formerly Bosch Brakes) - Clarksville, Tennessee
JIT Tier 1 Manufacturer of brake drum, rotor and caliper assemblies for the
automotive industry (GM, Chrysler, Ford, Nissan, and Toyota).
06/10 to Present Supplier Quality Area Leader
. Lead Clarksville supplier quality team (3 Supplier Quality Engineers and
1 Quality Technician) to achievement of policy deployment goals.
Actively participate in policy deployment and management review meetings.
. Prepare and report supplier quality metrics. Identify and implement
countermeasures for metrics that are negative to goal.
. Plan, coordinate, and conduct technical assessments, quality system
audits, and process sign-offs ensuring compliance to internal company
standards and customer specific requirements.
. Resolve supplier incidents. Develop containment activities and coach
suppliers in implementation of both process and system countermeasures as
applicable. Ensure satisfactory completion of the corrective action
documentation in a timely manner. Communicate containment and corrective
actions to the internal teams affected by the incident.
. Provide technical support to assist suppliers with preparation of APQP
documentation.
. Review and approve supplier PPAP documentation.
. Document and process cost of poor quality charges for supplier incidents.
Work with purchasing to recover associated costs.
Tennessee Stampings LLC - Portland, Tennessee
JIT Tier 2 Manufacturer of metal stampings and welded components used in
the automotive industry.
04/09 to 12/09 Quality Engineer / Quality Manager
. Implemented actions to reduce external PPM from a historical average of
132 PPM per month down to 0 for 3 consecutive months May, June, July,
2009.
. Negotiated reductions in PPMs with Tier 1 customers and implemented
system for faster responses and closure of corrective actions.
. Successful presentation and removal of TSL from Tenneco SIP program
. Improved Corrective Action responses, initiated EPC and Hold processes.
. Management Representative with responsibility for TS16949 internal
auditing and compliance
. Internal Training and participation on Lean Manufacturing; 6-Sigma, and
5S Teams
. 4 direct reports (quality engineer, quality tech, TS-16949 coordinator,
document control)
TGASK - Hopkinsville, Kentucky
JIT Tier 1 Manufacturer of Automotive window, door, and body seals for
Toyota, Honda, Nissan and Ford.
12/05 to 04/2009 Quality Coordinator (responsible for quality
engineering and platform engineering)
. APQP documentation (PFMEA, Control Plans, Inspection Instructions,
Testing Methods & requirements)
. Customer PPAP submissions, customer visits, supplier visits, supplier
auditing, monthly reporting, corrective action reviews, and review and
approve supplier PPAP submissions
. Introduced multiple process improvements / cost savings ideas totaling
$459,000 per year
. Reduced warranty claims from $11K per month down to $2K per month and
quality rejects from 16,743 PPM per month to 25 PPM for 12 Months, 19 PPM
for 6 Months, and 9 PPM for 3 Months.
. Submitted evidence and achieved Q1 Endorsement from Ford Hermosillo Plant
06/30/08
. Generated an Annual savings of $1,018,020 in manpower optimization and
component part savings
. ISO-14001
ThyssenKrupp - Hopkinsville, Kentucky
JIT Tier 1 Manufacturer of metal stampings and welded components, engine
cradles, rear suspension cradles and trailing link assemblies for Mazda,
Ford, GM.
07/04 to 09/05 Quality Engineer
Douglas Autotech Corporation - Hopkinsville, Kentucky
JIT Tier 1 Manufacturer of steering column, I-shaft and shifter assemblies
produced from metal stampings, roll formed and swedged tubing, welding,
CNC, machined, and injection molded component parts, supplied to Ford,
Nissan, SIA, Mitsubishi, GM, CAMI, Visteon and KOYO.
10/02 to 07/04 Supplier Management & Development Manager
09/01 to 10/02 Quality Manager
09/97 to 09/01 Senior Quality Engineer
. As Program Launch Engineer with MMNA (Mitsubishi) Program received their
highest Quality Award two years in a row 1998 (Ranked Number 1 Supplier)
and in 1999 (Ranked Number 2 Supplier)
. As Quality Manager had 21 direct reports (quality engineers, quality
technicians, quality auditors, quality supervisor)
A.G. Simpson - Earth City, Missouri
JIT Tier 1 Manufacturer of bumper assemblies supplied to GM, Wentzville,
Missouri
12/96 to 09/97 Quality Manager
. Recovered Losses of $1.3 Million from Supplier Reject Returns.
Calvary PCG - Grand Ridge, Florida
12/95 to 12/96 Senior Pastor
Johnson Controls - Shelbyville, Kentucky
JIT Tier 1 Manufacturer of seating assemblies supplied to Ford (KTP-
Kentucky Truck Plant and LAP - Louisville, Kentucky)
7/94 to 11/95 Quality Engineer
. Reduced QRs (Quality Rejects) at KTP from 300 per month to 0, using
problem solving and defect reduction techniques.
Thompson Int'l - Nicholasville, Kentucky
JIT Tier 1 Manufacturer of wheel covers and hubcaps supplied to Ford, GM,
Chrysler, Toyota, Mazda, Diamond Star Motors, Mitsubishi and Nummi.
1988 to 1989 1/90 to 7/94 Quality Engineer
. Reduced waste saving company $48,000 annually.
. Developed and setup complete gage control and calibration system.
Bluegrass Mfg. - Lexington, Kentucky
JIT Tier 1 Supplier of component and assemblies to IBM and General Electric
1989 Quality Manager
. Developed and setup complete Quality Program.
Self-Employed-Logger - Lawrenceburg, Kentucky
1985 to 1988 Logger
. Cut and sold cedar logs to a sawmill in Salvasa, Kentucky
GE (General Electric) Frankfort, Kentucky
Tier 1 supplier to Appliance Park (General Electric) Louisville, Kentucky
1977 to 1985 Quality Lead Inspector and Lab Technician
. 3rd shift lead inspector and lab technician
Highlights of Experience:
Extensive experience in welding (tig, mig, spot, etc), stamping, machining
(CNC, lathe producing gears, shafts splines and other tight tolerance
components), chrome plating, spray painting, powder coating, e-coating,
injection molding, rubber extrusion, casting, and numerous other
manufacturing processes.
. TS16949 / QS-9000 / ISO-9001 / ISO-14001 implementation.
. FMEA; PPAP; APQP; CAR; SCAR; DOE; SPC, TOPS, TQM, MRB, Gage R & R,
Control Plans, Flow Charts, Concept and Design Gages (Check Machines and
Check Fixtures)
. Ford Q-1, WERS, PPAP, 8D
. Chrysler Quality Excellence
. General Motors TFE System, PR&Rs, 5 Phase GP-8; GP11; GP-12
. Taguchi; Kaizen; Lean Manufacturing; 6-Sigma
. Quality department structuring; cost-of-quality; data analysis;
reports/presentations; training; problem resolution; procedures and work
instructions.
. Program Management & Launch Teams - FORD - HSAP (Hermosillo - Mexico).
CAMI, Mitsubishi, Ford, Chrysler, GM, Toyota, Mazda, Diamond Star Motors,
Nummi, Nissan, SIA and KOYO
Education:
Eastern Michigan University
PFMEA January 31 - February 2, 2000 - 2.4 CEU's
Mistake Proofing - February 21 - 22, 2000 - 1.6 CEU's
Project Management - May 2-3, 2000 - 1.6 CEU's
Hopkinsville Community College
Participating in Problem Solving Sessions - Sept. 14, 1999 - .4 CEU's
Managing Change - Sept. 28, 1999 - .4 CEU's
Clarifying Team Roles and Responsibilities - Oct. 27, 1999 - .4 CEU's
Developing Job Skills - November 10, 1999 - .4 CEU's
Other Experience / Training:
General Electric
Blueprint Reading, Quality Control, Computer Training, Injection Molding,
Plastic Materials and their Uses,
CMM (Brown and Sharpe), SPC, GD&T
Thompson Int'l
Synchronous Organization Techniques for Continuous Improvement 40 hrs. -
TOPS 40 hrs. - Managing
Multiple Projects, Objectives and Deadlines 8 hrs. - Time Management
40 hrs. - PPAP 40 hrs. - 8D
Training - Mitutoyo GEOPACK 2000 CMM Training - Computer Training -
Excel, Microsoft Word, Lotus,
WordPerfect, PFS, Gagetrack, SPC1, SQC Pack
Ford Motor Co.
APQP 32 hrs. - WERS 40 hrs.
General Motors (GM)
TFE System, PR&R's, 5 Phase
OMNEX
QS9000 Training - September 1995
ASQC
CQE Refresher Course 24 hrs - 1989 - 1992 - 1994
Integral Solutions Inc.
June 1997 Impact Software Training (Flow Charts, Control Plans, FMEA's)
Brown & Sharpe
Reflex CMM Training - 8 hrs. January 1998
References:
Bob Haley - Quality Manager, Milan, TN - cell 314-***-**** or work (731)
784-4811 ext. 4411
Octavio Vidal - Director Vidal International - 602-***-****
Larry Nissen - Quality Specialist, Hopkinsville, KY - cell 270-***-****
or work 270-***-****
Objective:
Utilize my 30 years of senior quality leadership to work collaboratively,
as part of a global organization, to achieve best-in-class results.