Brenda A. Kline

**** ******* ***

Yuba City, CA *5973

Phone: 530-***-**** (home)

907-***-**** (cell)

Email: abg621@r.postjobfree.com

Objective:

Administrative assistant position which will allow me to use my initiative and creative skills to

support improvements and growth in an organization.

Skills:

• Strong verbal and written communication

• Organization

• Inter-personal

• Computer – Microsoft Office

• Creative

Work Experience:

June 2009-April 2011

Customer Service Representative –PeaceHealth Surgical Clinic-Ketchikan

• Patient registration

• Scheduled patient appointments

• Prepared patient charts

• Coordinated patients appointments and follow ups

• Pre-certified insurances for patients’ surgeries

• Developed and maintained database for Radiofrequency Ablation Venus Clinic

• Developed and maintained database for Petersburg Surgical Clinic Referrals

• Assisted with Physician correspondence, financial reimbursements

• Monitored Charges for Surgeons via Doc Q Manager and daily census reports

• Team Captain for 2010 American Cancer Society Relay for Life Event for office

team

• Maintained office supply inventory and place orders

• Maintained supply of office documents

• Updated staff and business contact information for office

• CEO Forum – PeaceHealth Medical Group Clinic representative

• Coordinated team gift project for coworker who relocated

• Submitted maintenance work orders

• Frequently received acknowledgement of appreciation for coordination of patients

travel and lodging needs from remote location.

July 2010-Current

Creative Memories Consultant

• Sales

• Workshops

• Open Houses

• Demonstrations

June 2006-May 2009

Academic Assistant –Dartmouth Hitchcock Medical Center –Norris Cotton Cancer Center

Hematology/Oncology –Lebanon, NH

• Supported the Director of Clinical Cancer Services

• Supported the Director, Hematology Oncology Advanced Practice Nurses

• Supported the Hematology/Oncology Outpatient Clinical Nurse Specialist/

Nurse Practitioner

• Supported the Nurse Manager – Outpatient Clinic

• Supported the Assistant Practice Manager – Hematology/Oncology

• Recruitment Coordination for Outreach Physicians

• Recruitment Coordination for Nurse Management and Nurse positions

• Coordinated new employee orientations

• Administratively assisted the C.A.R.E.S – Survivorship Program

• Maintained Hematology/Oncology Section Conference Room and Equipment

Calendars

• As part of a team to improve patient care, developed flow chart of patient

movement to improve quality and efficicency

• Coordinated Special Events – Holiday Luncheons, Community Meetings

• Raised support for annual Advance Practice Nurse (APN) Medical Conference

($40K per year from Pharmaceutical Sponsors),

• Coordinated APN Medical Conferences (2006-2009) as well as coordinated the

2008 Hematology and Oncology Fellows Conference.

• Maintained Hematology/Oncology Section Office Supply Inventory,

• Coordinated Engineering work orders for Hem Onc Section

July 2005-March 2009

Franchise Co-Owner – Quiznos Sub – Hanover, NH

• Certified Manager – Quiznos Sub in Hanover

• Administration and Marketing

March 2005-October 2005

Administrative Assistant – Eastman Community Association – Recreation Dept.

Grantham, NH

• Set up and maintain databases for Recreation activities and memberships

• Maintain access card security system for recreational facilities

• Schedule facilities and events, maintain calendar, manage facility reservations

• Manage applications for Youth Summer Camp Programs

• Editor of community newsletter

• Design advertisements and other publications

• Bulk mailing

• Photograph recreational events

• Train summer staff on systems (college and high school students)

• Inventory

• Assist in rentals of equipment

• Financial record keeping

March 1997-April 1998

Administrative Assistant to Eric Christensen – Broker

Coldwell Banker Dufour Realty – Chico, CA

• Set up and maintained database for real estate broker

• Maintained records for home sales-communication with clients

• Designed advertisements and other publications

• Bulk mailing

• Photographed homes

• Hosted real estate open houses for MLS agent tours

Fall 1997-Spring 1998

Administrative Assistant – Part time – Our Daily Bread Homeless Shelter–Chico, CA

• General office responsibilities

August 1995-July 1996

Administrative Assistant – Neighborhood Church – Chico, CA

• Served as assistant to the Senior Pastor and Staff.

• Set up and maintained new office systems.

• Created annual reports, weekly bulletins, mission statement document, newsletters

• Designed statistic records

• Maintained databases

• Coordinated and trained office volunteers

• Coordinated individual ministries within the church

• Coordinated Pastor Appreciation Dinner

• Administrator for 1996 Missions Conference

• Coordinated staff socials and monthly lunches

1978-79

JC Penney Co – Roanoke, VA

• Retail sales

1976

Kroger Egg Company – Coldwater, MI

• Product packer-summer employment

1974-75

JC Penney Co – Coldwater, MI

• Retail sales

• Managed Infant Department

1973 and 1975

Arnold Transit Company – Mackinac Island, MI

• Clerical Assistant-summer employment

Volunteer Work

March 2010-May 2011

• South Tongass Alliance Church – Ketchikan, AK – Member of Worship Team

• Volunteer Church Pictorial Historian

• Resource Table Coordinator

• Small Group – Hospitality

Spring 2010 – Ketchikan’s First Annual American Cancer Society Relay for Life

• Team Captain for 2010 American Cancer Society Relay for Life Event in which our

team placed in top 3 teams for raising $3,719.03 in 3 weeks time.

September 2009-April 2011

• Ketchikan Community Chorus member and vocal soloist

• Ketchikan Community Chorus Board Member as of July 2010

September 2007-May 2009

• Christ Redeemer Church – Hanover, NH -Member of Worship Team – Leadership

• Church Celebration Powerpoint Presentation for 2007, 2008

• Church Pictorial Historian

• Small Group - Hospitality

September 2003-September 2005

• Eastman Ladies Luncheon Organization–Grantham, NH – publicity (2004-2005)

• Eastmanaires Community Chorus–Vocal Soloist and Choral Member, Historian and

Communications – Website Coordinator (Dreamweaver)

• Upper Valley Chapel – Hanover, NH – Part Time Worship Leader and Volunteer

Administrative Assistant. Church Pictorial Historian and Hospitality hostess.

September 1998-August 2002

• Volunteer Administrative Assistant Grace Community Church–Chelmsford, MA

• Worship Team

• Youth Ministry Assistant

• Coordinator for Walk Thru the Bible Seminar

April 1996-April 1998

• Volunteer Administrator for Pray Chico non-profit organization–Chico, CA

Set up new organization, including creating and maintaining databases, newsletters,

Advertisements and other publications, prepared bulk mailing

Coordinated volunteers

Administrated and coordinated City Reaching Seminar with Harvest Evangelism,

Inc.

May 1995-August 1995

Volunteer Assistant in Celebration Arts Department of Neighborhood Church–Chico, CA

• Created databases, handbooks, newsletters, maintained files.

• Coordinated department volunteers

July 1993-February 1995

Volunteer Assistant Grace Evangelical Free Church – Petaluma, CA

• Performed general office responsibilities

• Created databases, handbooks, workbooks, newsletters

• Coordinated church dinners and socials

• Worship Team Member and Administrator

September 1988-May 1993

Volunteer assistant for Open Heart Women’s Ministry – Neighborhood Church – Chico,

CA

September 1982-October 1987

Volunteer assistant for Music Ministry – Fresno Evangelical Free Church – Fresno, CA

Education

1994 B.A. Psychology – California State University, Chico, CA

1973 Graduate of Coldwater, High School–Coldwater, MI

Awards

Member of Psy Chi – National Psychology Honor Society

Member of Golden Key Honor Society

References

Pamela Nichols

Human Resources

Ketchikan General Hospital – PeaceHealth Medical Group

Ketchikan, AK

907-***-****

Rev. Cade King

South Tongass Alliance Church

Ketchikan, AK

907-***-****

Steve Kinney

Director, Ketchikan Community Chorus

Ketchikan, AK

907-***-****

Ellen M. Lavoie Smith – PhD, ARNP, AOCN®

Assistant Professor – University of Michigan School of Nursing

734-***-**** abg621@r.postjobfree.com

(Previous Director of Advance Practice Nurses - Dartmouth Hitchcock Medical Center – Norris

Cotton Cancer Center)

Amy L. Stansfield – RN, MBA – Director Clinical Cancer Services

Dartmouth Hitchcock Medical Center – Norris Cotton Cancer Center

603-***-****

Ken Ryder – GM Eastman Community Association

Grantham, NH

603-***-****

Rev. Ronald Payne

Cornerstone Evangelical Free Church

Lodi, CA

209-***-****

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