Customer Service Gas Turbine
Resume:
Rolando Vinas
***** ****** ****** (***) ***-
**** (Cell)
San Diego, CA 92126
abg5z2@r.postjobfree.com
Objective
Service Receiving Clerk
Skills
Excellent written and verbal communication skills
Knowledge in Windows 95/98/NT, Word, Excel.
Outstanding problem-solving abilities
Excellent customer service skill
Held and able to obtain security clearance
Prior quality improvement experience
Multi task and prioritize work assignment
Demonstrated analytical ability
Summary of Qualifications
Twenty years of demonstrated success in Naval/Marine Aviation Logistics
Facilities Operations, technical training and technical publications update
and aeronautical technical directive compliance. Over ten years experience
with commercial aviation engine repair facilities industrials engine
operations and or maintenance. Able to process various type of aerospace
requisitions requirements, shipping and receiving. Ability to work with,
for, or lead others in a fast-paced environment. Ability to work
independently and thrives under pressure.
Professional Expertise
Shipping and Receiving Rep Pacific Gas Turbine Inc. San Diego, CA
July 1999-June 2000
> Performed shipping aircraft parts and supplies utilizing FEDEX, UPS and
DHL systems.
> Stocked, scanned and processed requisition materials in support for
commercial airline needs.
> Prepared shipping documents, packaged materials for shipping and ensured
in compliance with Federal Aviation continental US and overseas shipment
regulations/requirements. Aircraft engine operators supported: Northwest
Airlines, Alaska, Spirit, Air Canada, Midwest, Ryan, Allegiant and Wills
Lease Finance Corporation.
> Qualified forklift operator and ability to lift 100 lbs.
> Processed inquiry and prepared shop visit documents request between
customer service, warehouse and supported customers.
> Routed engine components to different departments and outside vendors for
all the necessary repairs and service bulletin incorporation.
> Applied business skills to drive customer satisfaction and product
performance to enhance business growth.
Technical Support Specialist Pacific Gas Turbine Center San Diego, CA
June 2000- July 2010
> Communicated, incorporated Technical Manual update and distributed to
company work centers. Ensure timely issuance of correct distribution of
all documents
> Maintained the retention status for storage, and destruction of company
records and acted upon the [processing and storage in support for
Technical Service department.
> Retrieved and provided copies of engine records for Customer Service and
other department needs.
> Upkeep aeronautical engine manuals and publications both hard and
electronic copies for all revisions and updates
> Scanned engine records and important documents for electronic filing.
> Performed monthly inventory and monthly submissions of meter readings for
all department copiers, printers and fax machines such as Minolta, Xerox
Docutech and Docutech12 color copiers and printers. Maintained the
receipt, accountability and inventory of copiers and printer equipments.
> Filed all Material Safety Data Sheets paper copies in master file and
produce copies for revisions and update.
> Conducted scheduled quarterly manuals and publication audits of DVD's,
CD's, and paper copies.
> Assisted with data collection and timely reporting to facilitate
performance analysis and other business needs.
Aviation Storekeeper Tech Aviation Stores US Navy San Diego, CA
May 1979- May 1999
> Prepared requisitions for material procurement, received issued parts for
military aeronautical equipment maintenance need .Cross-referenced parts
and verified information compiled parts and quality inspection as
required. Ensured materials conform to technical Manual Specifications
and airline customer requests.
> Supervised the processing of repairable under Repair and return program.
Trained subordinates storekeepers in Material Control Supply procedures
and techniques.
> Inspected aircraft validated parts data and suggested improvements and or
enhancements for parts catalog products in response to customer inputs
and user needs.
> Shipped repairable components to the designated overhaul facilities and
processed Ready of Issue Stocks in preparation for issuance. Maintained
98 % aircraft availability during Western Pacific deployments.
> Re-organized office floor plan, creating a more efficient and productive
workplace.
> Provided excellent Logistic support to deployed ships and squadrons.
> Supervise all costumer service needs of both internal and external
supported activities ensuring all engine and material requirements are
met without delays.
> Proactive leader in the department's Product Improvement Program.
Developed innovative ways in supply processing resulted in decreased
delays and increase aircraft availability through-out Western Pacific
deployment.
> Processed requisitions for repair of various aircraft, engines such as
TF-34, T-58, T-64, T700 and T-56 Rolls Royce engines, Auxiliary Power
units and dynamic components, C-130, E2/C2 and P-3 valve housing and
propeller assembly, turbo shaft, turbojet, turbofan power plants,
components and related systems. Aircraft supported CH-46, CH53, UH-1N, AH-
1W and AV-8B.
> Maintained publications and latest technical directives.
> Compiled and edited parts data from illustrated parts catalog.
Education/Certificates
> High School Lipa City Colleges
1976
> Certified forklift operator Pacific Gas Turbine Center
2010
> Undergrad College Courses University of Maryland
1993
REFERENCES
Names Known
Noel Navarro 11 Years / 8 months
OroVista Road
Sand Diego, Ca 92154
Shipper/Receiver
abg5z2@r.postjobfree.com
Julieta Gonzalez 3 years
9551 Larrabee Avenue
San Diego, Ca 92123
Customer Service
abg5z2@r.postjobfree.com
Luzana Sechler
La Trucha Street 5 years
San Diego, Ca 92129
Recreation Aide- Front Desk
No E- Mail available
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