Dianne G. Harrell
Tifton, GA 31793
Tel: 229-***-****
Cell: 229-***-****
Email: abg5y3@r.postjobfree.com
QUALIFICATIONS
Excellent people skills
Ability to supervise and motivate
Ability to prioritize and remain focused
Outstanding problem solving skills
Proficient at meeting deadlines
Extensive administrative/clerical skills including all office machines, filing etc.
Substantial bookkeeping experience
Experience with all levels of management
Excellent written and verbal communication skills
EXPERIENCE
10/93-10/10 Lady Di’s Inc., d/b/a Additions Tifton, GA
Owner/Manager
Recruited and trained sales staff
Supervised, motivated and monitored team performance
Set budgets/targets
Established and maintained bookkeeping, payroll taxes, sales taxes, filing
Identified new business opportunities
Developed marketing strategies
Managed product development
Grew sales revenue to over $1 million
Managed 9+ staff
Evaluated and selected new POS sales software
Managed $500,000+ annual budget
Wrote and evaluated monthly, quarterly and yearly detailed sales reports
Streamlined sales order processing, reducing order completion time
Expanded nationwide customers from 0 to 9000+
Established and maintained all clerical/administrative duties including but not limited to filing,
bookkeeping, reports, multi-line telephones, copying, faxing, etc.
Established successful email campaigns and mail campaigns
Conducted sales meetings and educational seminars to both employees and community
1981-10/93 Sutton Insurance Agency Tifton, GA
Insurance Agent
Established and maintained sound relationships with sales, patient Management, Network
Management, Actuary, and Claims executives
Analyzed plans to ensure best client-company match
Counseled clients with financial planning
Ensured customer satisfaction
Assisted with claim filing
Communicated all new policies, business developments, medical management initiatives, etc.
both over the phone and personal contact and conducted educational seminars.
Resolved issues with both Providers and Clients
Sustained all clerical/administrative duties including but not limited to filing, bookkeeping,
reports, multi-line telephones, copying, faxing, etc.
SOFTWARE SKILLS
Microsoft Office Suite, Excel, Word, Outlook, Powerpoint, etc.
Retail Pro POS
Various insurance companies’ programs
EDUCATION
1974-1975 Social Work Abraham Baldwin College Tifton, GA
May 1974 High School Diploma Clinch County High School Homerville, GA
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COMMUNITY INVOLVMENT
2002 Founded Tiftarea Foundation for Women’s Health, Inc., a non-profit organization to assist
less fortunate women in the area with health care needs. To date we have raised over $100,000
for this purpose.
Spearheaded the implementation of the 3/50 project in our community
Tiftarea Foundation for Women’s Health, Inc. past president and current board member emeritus
Tifton Merchants Association past Chairperson for the 3/50 project
United Way of South Georgia, charter member of the “Power of the Purse” committee
Reach to Recovery volunteer with the American Cancer Society
Tifton-Tift County Chamber of Commerce
REFERENCES
Ms. Becky Sumner
Owner
Sutton Insurance Agency
P. O. Box 925
Tifton, GA 31793
Mr. Steve Edwards
CFO
Stafford Development
1305 Antioch Dr., NE
Atlanta, GA 30319
Ms. Lori Sapp
Project Manager
Blue Cross Blue Shield Association
Chicago, IL