SHOBANA RAMESH
abg5xx@r.postjobfree.com
SUMMARY
Work Experience: Around 7 years of experience in QA using
Automated Tools and Manual Testing.
Qualification: Bachelor of Engineering, Electronics and
Communication
Expertise:
> Agile and Waterfall Methodology
> Analyzing Business Spec, Designing Test Plans, Test Scripts
and Test Procedures.
> Client/Server, Web Based and Stand-Alone applications
> Web based GUI Testing, Regression Testing, Integration
Testing, System Testing, Performance Testing, Functional
Testing, Unit Testing.
> Web, Business Logic and Financial Applications
> Functional Testing with Quick Test Professional for
applications developed in Windows and Web environments
> VB scripting and WSH, extensively used in QTP
> Quality Center to formulate Test plans, Test Cases and
Reporting bugs.
> Version Control tools like VSS.
> SQL with expertise in Backend Database testing in Oracle and
SQL Server.
> Work effectively between technical and user groups and at the
same time, work effectively under pressure in fast paced
environment.
TECHNICAL SKILLS
Automation Tools QTP, Win Runner.
Test Reporting Tools Quality Center, Test Director, Rational Clear
Quest
Version Control Visual Source Safe, Rational Clear Case
Tools
Programming VB Script, WSH, SQL, HTML, DHTML, XML
Languages
Data Bases Oracle 11i, MS-SQL Server, MS Access
Other Tools Rapid SQL, Toad, SQL Developer, Informatica
PROFESSIONAL EXPERIENCE:
Volkswagen Credit, Inc, Libertyville, IL Aug
07 - till date
Test Specialist
The Finance Source team is responsible for upgrading and maintaining the
Dealer facing site and all its related applications used by Volkswagen and
Audi Dealers in US and Canada. Agile Methodology is being used making way
for iterative development in the project. Testing is planned and executed
based on continuous integration, story-driven business cases, and adaptive
planning.
Projects:
1) FinanceSource - The legacy Dealer facing application that is used for
funding Credits for customers through VW and Audi dealers.
2) Oxlo - This project involved connecting our FinanceSource application
to the Dealer Management Systems (DMS) for faster user experience.
3) QuickFund - This would enable the Dealers to receive funds for a
transaction within 24hours, making a funding happen as fast as
possible.
4) FS Portal - This project replaced the legacy FinanceSource which runs
on Classic ASP to an application aimed to run on .Net with the Credit
and Funding systems being upgraded to a third party vendor, FiServ.
5) Vertex - This is a tax call made through the back end systems to get
the tax rates based on Geo Codes. Back-end testing was used to support
this project.
Responsibilities:
> Planned and set up a Testing Process for the Finance Source Portal by
introducing a Version control tool (VSS) in Quality Center and
regulating both the Manual and Automated testing process .
> Created a Test Strategy for all of the projects.
> Involved in analyzing Stories with BAs and Developers in Daily/Weekly
Review meetings
> Created Test Scripts based on the Stories created by the BAs in
Quality Center.
> Executed the Test Scripts for Functional Testing once the stories were
ready and sent it back to the developers if defects were found.
> Performed Regression Testing after each Story is done to confirm if
other functionalities from previous stories are working fine and also
after each build.
> Defects were identified, logged into Quality Center for review and
reference.
> Conducted Data Driven Testing using QTP for a complicated series of
functionalities involving 2 applications where data is entered in one
application and the 2nd application is checked for the same data.
> Created User-defined functions to enhance the QTP scripts for better
efficiency.
> Created QTP scripts for XML driven application, Vertex.
> Gained experience with Database testing working with Informatica,
Rapid SQL, SQL Developer for a Data warehouse project.
> Interacted with the Customers/Dealers for User Acceptance Testing.
> Verified and Validated the Acceptance Criteria by cross checking with
the Stories and reviewing the Stories with the Customers.
> Risks were identified and communicated to the Manager.
> Trained other testers in testing process and automation.
Environment: QTP 10.0, Quality Center 10.0, VSS, VB.Net, ASP.Net, DOJO,
Oracle, MS Access, Rapid SQL, SyBase, SQL Developer, Informatica
Allstate Insurance, Northbrook, IL March 06 -
July 07
Automation Engineer
This Project involves InterLink, an application with 2 sub categories,
Encompass and Deerbrook. InterLink is used by Allstate agencies for issuing
policies on any combination of Auto, Property and WaterCraft by entering
the details taken from the customer. QTP was used to develop a Data driven
testing for this application, by using a single script with reusable
actions for all the states, with some state specific changes made as
necessary.
Responsibilities:
> Developed scripts using Quick Test Pro (Expert view) for InterLink
application, accessed using BrowserClient (Web-based interface to the
InterLink application.)
> Enhanced the QTP scripts developed for HTML browser to work with XML
browser.
> Developed User defined functions to enhance the script performance.
> Conducted Data driven testing using automated scripts developed with
QTP and executed around 350 test cases (Policies) to check for errors.
> Used SQL queries in the script for accessing data regarding the
policies from the database.
> Validated Test Results by cross checking the Actual results (Issued or
Do Not Bind) from running a test case for each policy with the
Expected results from the functional team.
> Maintained and Updated the Automation scripts (script error
debugging).
> Mapped Data to be used in the application in MS Excel, based on the
table and column name in the database that the data belonged to.
> Imported the Data from Excel to SQL Server using a VBscript function.
> Used Version control tools like VSS and Rational Clear Case to have
control and track the changes made in the script.
> Logged, Tracked, Resolved and Communicated Defects and Issues.
> Ensured testing commitments are met and communicate potential impacts
to target dates to Team Leader and Sub-Lead.
> Identify risk to testing and communicate to Team Leader and Sub-Lead.
> Help Identify and implement new process improvements. Assist in
existing process improvements. Follow all processes and procedures.
> Attended performance meetings/weekly reviews by submitting weekly
reports.
Environment: QTP 8.2, SQL Server 2005, MS Access 2003, HTML, XML, Java, VSS
6.0, Rational Clear Case.
Whitestar Software Ltd. June 2000 -
Feb 2001
New Delhi, India
Web Analyst
Whitestar owned and maintained portals and websites under various
categories. All the websites were designed, developed and maintained by
Whitestar.
Projects:
a) mail.bharatnet.com
Mail.bharatnet.com is a free mailing service provided by Whitestar
Software Limited.
b) Mail.bharatnet.com/postresume
A placement site designed and maintained by Whitestar Software
Limited.
c) www.bharatnet.com
Bharatnet.com is an online magazine cum portal updated on a daily
basis.
d) www.salahkarindia.com
Salahkarindia.com is dedicated for free online consultation on various
topics.
Responsibilities:
> Developed automated scripts using WinRunner for Functional and
Regression testing.
> Identifying and preparation of test Cases for Functional Tests
based on the feature function
> Preparation of both positive and negative Test Cases.
> Checked for response time and latency.
> Bug Report with severity and priority is prepared with
reproduction steps using TestDirector and forwarded to
development team.
> Verified and Validated fixes.
> Checking for accuracy, consistency and the content of the sites
on regular basis.
> Tested the different sites for browser compatibility
> Complete conceptualization, planning and designing of the
homepage
> Designed the logo for this site.
> Interacted with the developers team for proper implementation of
the mail service
Environment: WinRunner, Test Director, Adobe Photoshop, Dreamweaver,
VBScript, HTML
Skyweb India (Pvt.) Limited June 1999 -
May 2000
New Delhi, India
QA Analyst
Skyweb is a consulting company and takes contracts and develops websites
and portals for various companies.
Projects:
a) Client : DG Infotech (Pvt.) Limited, New Delhi, India
URL: www.delhigossip.com
Delhigossip.com was Delhi's first lifestyle and gossip portal.
b) Client : Welspun Polybuttons
URL: www.welspunpolybuttons.com
Welspun Polybuttons is a multinational company that deals with
different kinds of products including polybuttons.
c) Host: Skyweb India Ltd., Noida, India
URL: www.tradefairsindia.com
Tradefairsindia.com is an online trade fair site hosted by our
company. It hosts and links to many other product sites.
d) Client: Agricultural Processing and Export Development Authority of
India (APEDA), Ministry of Agriculture, Govt. of India, New Delhi,
India
URL: www.apeda.com
Apeda.com is an online trade fair of the Agricultural Processing and
Export Development Authority of India (APEDA).
Responsibilities:
> Operational testing and Content Validation.
> Testing the site for its functionality and structural quality.
> Verification of response time and latency
> Complete conceptualization, planning and designing. This was an
online gossip magazine, the first of its kind in India.
> Interacting with the clients to design the site according to
their needs and requirements.
> Conducted cross browser testing using manual and automated test
procedures.
Environment: Adobe Photoshop, Adobe Imageready, Dreamweaver, HTML, DHTML,
Javascript
Certifications: Certified Software Quality Analyst (CSQA), pending renewal.
Reference: Available upon request.
LinkedIn: http://www.linkedin.com/in/shobanar