Customer Service Assistant

Sabeen Alam

Home: 847-***-****, Email: abg5wk@r.postjobfree.com

OBJECTIVE: To apply my analytical and technical abilities in

Science/Research environment.

EDUCATION: Bachelors of Science in Biology (Major) & Chemistry (Minor)

BIOTECH SKILLS: Inorganic/Organic Chemistry (Titration, Distillations,

Extractions, NMR 1D &2D, Protein Mass Spectroscopy and Pipetting),

Microbiology (Microscopic Slide Techniques, Culture Methods), Molecular

Genetics (DNA Amplification by PCR, Protein & Peptide Analysis,

Restriction Endonuclease, Digestion and Gel

Electrophoresis of DNA), Recombinant DNA (Gene Recombination in Phage),

Physiology lab, Quantitative Analysis.

EXPERIENCE:

Senior R&D Technician at Abbott Labs, Advanced Technology

May 02 - Jun 08 & Oct 09- July11

Provide customer service to scientist throughout Abbott, as well as

external research scientist by dispensing research grade compounds via an

electronic ordering system.

Maintaining, coordinating and dispensing investigative and research grade

compounds in High Throughput Screening and NMR Project complying GLP.

Creating High Throughput Screening sets by following the procedure from the

lab notebook. Each set has a unique list of compounds and is prepared by

dispensing, configuring, diluting and distributing the compounds according

to the screening group's requirements.

Responsible for keeping accurate records of all studies and for

documentation in R&D Laboratory Notebooks.

Accountable for completeness of the assigned lab work under minimal

supervision.

Organizing high scale compounds in special storage locations.

Troubleshooting and operating the robotic system, Tecan, and Sciclone Brand

Automated Pippetors.

Maintaining, updating, and securing access control information for

restricted compounds.

Developing departmental procedures and protocols to enhance efficiency.

Research Assistant at Abbott Labs, Structural Chemistry, NMR

July 08 - Oct 09

Worked under the supervision of Senior Chemists to provide NMR application

support chemists. Interpreting and running ID & 2D NMR on a-500, i-499,

j500, m300, up300, m300 and mr400 to provide service to our clients and

managing NMR data. Also, adding structures in the department's prediction

engine to increase reliability for clients.

Maintaining the state of the art instrumentation and troubleshooting NMR

automation.

Lab Assistant: Biophysics & Cardiology Lab at UIC

Aug 01- Mar 02

Following procedures to manage the cell dishes and research studies by

collecting and organizing data used for the study of cardiovascular

disease. Maintain the lab and make sure that it is stocked up with

necessary supplies and reagents.

PC SKILLS: Microsoft Office '02 (Word, Excel, & Power Point) & Lotus Notes

ACHEIVEMENTS: Advanced Technology Spot Award from Structural Chemistry

2009, GPRD Exemplifying Exceptional Award 2008, Advanced Technology

People's Choice Award 2007

REFERENCES: Available upon request.

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