Customer Service Administrative Assistant

ALICE KAIMAKIDES

** ********* ******, ***. *

Phone: 914-***-****

Mt. Kisco, NY 10549

E-mail:

abg5wj@r.postjobfree.com

OBJECTIVE: Administrative Assistant; Secretary; Executive Assistant;

Customer Service in an office setting; Office and clerical duties,

SKILLS and QUALIFICATIONS

Computer skills: Windows 2000; MSWord 2000; Microsoft Excel 2000;

PowerPoint 2000; Outlook, Lotus Notes; Pepins, QAD/MFGPRO, InfoMatic;

Groupwise; Contact Manager; Campusship/UPS; Finance Manager; word

processing, data entry, type at 60 wpm, mail merge and correspondence

Administrative skills: Handle a multi line phone, fax, copy, file, collate

and organize documents, reception duties, excellent people skills

Communication and Interpersonal skills: Handle multiple tasks and

prioritize to meet deadlines, well organized, works well under pressure,

team player, attentive listening and common sense problem solving skills,

attentive to detail; positive professional demeanor

PROFESSIONAL EXPERIENCe

Temporary Assignments

november, 2005 -

Present

Administrative Assistant

Accredo Theraputic, Elmsford, NY - Supported Senior Pharmacist and

Registered Nurse (April, 2010 - June, 2010)

Avon Products, Inc. New York, NY - Supported Vice Presidents; Executive

Directors; Directors and Managers (October, 2007 - August, 2009)

IBM Corporation, Somers, NY - Supported Human Resources Managers (April,

2007 - August, 2007)

Empire Blue Cross/Blue Shield, Yorktown Heights, NY - Supported Managers

(March, 2007 - April, 2007)

Byram Hills Central School District, Armonk, NY - Supported Acting School

Business Administrator; Treasurer (October, 2006 - February, 2007)

Planned Parenthood, Mt. Kisco, NY - Supported Manager, Senior Clinician;

Medical Assistant (January, 2006 - August, 2006)

District Attorney's Office of Westchester, Mt. Kisco, NY - Supported

District Attorneys and Legal Secretary (November, 2005)

Avon products, inc., New York, NY

1987 - 2005

Purchasing Coordinator, Global / U.S. Sourcing (1998 - 2005)

Supported purchasing management with tracking and monitoring purchasing

data.

. Updated Global Ingredient Consolidation Report

. Inputted contracts into QAD/MFGPRO

. Dealt with Avon Associates, domestic and international, and outside

vendors

. Handled large volume of email messages, distribution of mail,

telephone coverage, planning of meetings, and travel arrangements

Administrative Assistant / Secretary, Global Financial Systems (1996 -

1998)

Provided support for one Director, two Senior Managers and Associates

within the department.

. Handled the preparation, distribution and dissemination of all

correspondence and confidential PMP's

. Arranged meetings, with interoffice personnel and outside vendors

. Handled the distribution of mail, travel arrangements, travel expenses

and telephone coverage

Secretary, Customer Service Department (1992 - 1996)

Compiled and typed the daily customer disappointment short report.

. Prepared the Operations Campaign Bulletin every two weeks

. Typed memos, letters, statistical reports and other various

correspondence

. Handled the distribution of mail, setting up meetings, did travel

arrangements and prepared travel expenses

Secretary, Transportation Department (1987 - 1992)

Prepared telexes for various countries, issued correspondence to outside

vendors, prepared orders regularly for all countries

and maintained a weekly report for all orders received.

. Created statistical reports for all imports that enter the U.S.

. Handled the distribution of mail and telephone for the department

. Interfaced with associates in various departments did travel

arrangements and prepared travel expenses

consultants & designers, inc., New York, NY

1984 - 1987

Executive Secretary, Technical and Design Services

Dealt with Branch Managers in the Northern Division area via telephone and

mail.

. Prepared weekly reports of employees who were hired or terminated for

individual clients.

. Assisted in preparation of proposals, filed confidential clearance

documents on employees

EDUCATION and TRAINING

All Saints High School - Brooklyn, NY Graduated. - High School

Diploma

On-going upgrade of professional skills and knowledge through in-house

corporate and company training programs and independent study

Contact this candidate