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Customer Service Data Entry

Location:
Tucson, AZ, 85710
Posted:
July 15, 2011

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Resume:

Jessica J. Anderson

**** *. ***** **. ******, AZ 85710

520-***-****

Skills & Abilities:

. Microsoft Office Products including, Excel, Word and Power Point

. Spreadsheet Creation

. Document Preparation

. Slide Presentations

. Data Entry

. Professional phone etiquette and communication skills

. Team player

. Deadline driven

. Types over forty plus words per minute

. Attention to detail

. Experience with IDX

. Experience with Touchart

. Medical billing

. Medical Insurance

. Motivated

. Self-starter

Employment History:

04/2010 - 06/2011 Arizona Community Physicians Tucson, AZ

Second Biller

Promoted within six months of being hired. In Charge of dealing with

secondary insurance, finding the primary explanation of benefits to attach

and mail out with the secondary claim for. Also responsible for the

scanning of all documents that come in to the billing office, and answering

phones and taking payments from patients.

PBX Operator

Responsible for answering the phones when patients call in with questions

about their account, bill or payments. Also responsible for handling

bankruptcy cases, making notes in patient accounts and faxing copies to

collection agencies. Did other small tasks that were asked by management.

02/2009 - 03/2010 Arizona Inn Tucson, AZ

Pantry Chef

Given the responsibility to prep cold side of kitchen, prepared salads,

appetizers, sandwiches for guests. Day and evening shifts, which involved

the responsibility of closing the station.

06/2008 - 02/2009 C & L Upholstery Tucson, AZ

Secretary (Contracted Help)

In charge of assisting customers with invoices and estimates, financial

management including accounts payable, accounts receivable and cash flow,

various document preparation and maintenance including spreadsheet creation

and data entry. Responsible for performing all office tasks as required

including answering phones, material pickup and delivery and document

filing.

06/2006 - 05/2008 Basha's Tucson, AZ

Bakery Clerk

Assisted manager in maintaining inventory including ordering and stocking

supplies. Maintained product placement including daily rotation of bakery

goods. Baked various goods daily including cookies and bread. Decorated

cakes for special orders. Daily customer interaction including filling

orders, taking special order requests over the phone and in person. Data

entry and managed cash register.

08/2005 - 01/2006 Disney World Orlando, FL

Character Performer

Given the opportunity through college internship, was responsible for

performing daily as different characters throughout the four parks

including posing for pictures, as well as signing autographs, drove

vehicles in parades and performed other tasks as required.

06/1996 - 01/1997 L.A. Fitness Tucson, AZ

Customer Service Rep; Juice Box

In control of assisting customers by preparing items listed on the menu,

prepared custom orders and managed cash register.

Babysitter

Responsible for looking after children while their parents work out,

including checking in and out each child, making sure that they are

behaving and supervising each one. Looked after children starting at the

age of six months up to 13 years of age.

Education History:

University of Phoenix

Bachelors Degree - Business Management - Graduate July 2011.

Pima Community College

Associate Degree; General Studies, 2006

Mountain View High School

Diploma, May, 2003



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