Administrative Assistant Medical
Resume:
DIANE HEBISEN
th
Margate, FL 33063 ************@*****.***
http://www.linkedin.com/in/dianehebisen
CAREER SUMMARY
Highly motivated Executive Secretary / Administrative Assistant with extensive experience and
exceptional organizational and follow through abilities. Personable and detail oriented, with proven
ability to manage confidential functions. Worked independently, or with a team, to complete projects
effectively and on schedule. Vast volunteer experience.
• • Correspondence / Document & Report
Travel Planning
• Preparation
File Management
• Supervision
• Meeting and Calendar Coordination
• Data Entry
• Expense Reporting & Reconciliation
• Legal Research
• Mail / E-Mail Processing
• Scanning / Optical Character
Recognition
PROFESSIONAL EXPERIENCE
W. R. GRACE & COMPANY, Boca Raton, FL 1991 - 2010
Global Specialty Chemicals and Specialty Materials Company headquartered in Columbia, MD
Administrative Assistant (1995-2010)
Provided administrative and executive secretarial support to Legal Service’s staff of ten attorneys and
financial and computer professionals. Performed claims analysis, case review, legal research, data
entry, and various Chapter 11 projects.
• Filed, tracked and maintained high volume of cases in paper and electronic format.
• Handled investigation of settlement documents such as medical records, work histories and
other relevant information submitted by plaintiff and outside counsel.
• Communicated and coordinated with in-house, defense and plaintiff’s counsel.
• Supported ten year bankruptcy by performing various projects for the legal and litigation staff
including: discovery, corporate investigations, claims analysis and review, and medical document
review.
• Participated in corporate record storage review project resulting in $32,000 annual savings by
consolidating, destroying, scanning/OCR and updating record retention policies.
• Managed and participated in wide variety of projects involving multiple departments including:
employee claims, interest calculations, tax audits, database cleanups and scanning.
• Coordinated insurance audits with insurance carriers in support of impairment levels in recovery
of millions of dollars of insurance proceeds.
• Effectively learned and operated a variety of in-house and pre-packaged software systems and
databases, such as Grace’s Case Management System (CMS), BMC’s Blinx System,
ICONECTnxt, Document Review Software, Adobe Acrobat and various Microsoft products.
• Supervised two clerks and up to ten temporary employees.
• Managed closure of Boca Raton office involving packing, indexing and shipping to appropriate
locations / personnel more than 10,000 litigation related files.
Diane Hebisen Page Two
954-***-**** ************@*****.***
Senior Secretary (1991-1995)
Delivered high level secretarial support to Senior Litigation Counsel and General Counsel. Managed
calendar, travel and expense reports, business communication and supervision of file clerks.
• General secretarial duties included: Dictaphone and copy typing, mail / e-mail
processing; photocopying; file maintenance.
• Fielded, prioritized and routed incoming phone calls.
• Effectively handled regular and urgent travel arrangements including airline, hotel and car
reservations.
• Coordinated meetings with multiple attorneys and staff.
• Prepared correspondence and communicated with outside counsel.
• Preparation and reconciliation of attorney expense reports.
• Supervised and instructed two administrative clerks in various legal projects.
EDUCATION
Associate in Applied Science (AAS), Business Management, Marketing
Queensboro Community College, Bayside, NY
GPA 3.79 Deans List
SKILLS
Microsoft Word, Excel & Outlook, Access, Adobe Acrobat, Word Perfect
Internet Research, ICONECTnxt, CMS, Scanning/OCR
VOLUNTEER EXPERIENCE
St. Vincent de Paul Society, Margate, FL
Recording Secretary, Case Worker and Member (2003 – present)
Prepare bimonthly meeting notes and quarterly / annual reports
Assist underprivileged families with financial assistance, referrals and food
Visit patients in Northwest Medical Center
Coral Plaza and Margate Manor Assisted Living Facilities, Margate FL
Volunteer (2003 – present)
Visit 15 patients weekly
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