KATHLEEN FONTAINE
Binghamton, New York 13903
Objective: Office professional with a medical background pursuing a career
with a
progressive company. I am skilled at building enthusiastic
leadership as well as fostering a creative and positive team
environment.
Experience:
January 2010 - Infusion Massage
Present Owner - Operator
License Massage Therapist
Complete Massage Therapy - Mobile Service
January 2010 - Nanny - Housekeeper
Present Experienced Nanny - Housekeeper
Provides expert supervision for adolescent children
Preparation of meals, provides educational assistance.
April-December Acclaim Home Healthcare
2009 237 Chandler Street, Worcester, MA
Office Assistant
Reports, Special Projects, receptionists duties, filing,
faxing.
2007-2009 Norvue Communications
Irving Street, Worcester, MA
Receptionist
Set Up appointments, handled marketing and advertising,
filing, faxing, handled incoming telephone calls.
2006 - 2006 Training Associates
Route, 9 Westborough, MA01581
Secretary
Accomplishments and responsibilities:
Secretary/receptionist. Made travel arrangements for staff
and IT trainers. Scheduled meetings with company clients.
Compiled weekly and monthly financial reports.
2004 - 2006 The Protector Group Insurance Agency
100 Front Street, Worcester, MA 01608
Lead Receptionist
Accomplishments and responsibilities:
Lead receptionist for all incoming calls for all offices
(Worcester,
Millbury, Leominster and Wellesley).
Distributes mail for the entire company.
Works on computerized switchboard system.
Provides administrative assistance to supervisors.
Keeps daily confidential logs.
2001 - 2003 Charlton Fallon Clinic
20 Southbridge Road, Charlton, MA 01507
Administrative Receptionist
Accomplishments and responsibilities:
Triaging telephone calls in a busy family practice
environment.
Scheduling appointments for three MD's and three
Optometrists.
Scheduling lab work, x-rays, mammograms and all other
necessary tests
for patients.
Providing administrative assistance and various office
duties.
1996 - 2001 UMass/Memorial Hospital
55 Lake Avenue, Worcester, MA 01655
Administrative Secretary
Accomplishments and responsibilities:
Providing assistance/administrative support throughout the
hospital.
Scheduling appointments, patient visits, pre-testing and
surgery.
Maintaining the doctor's schedule for appointments and
surgeries.
Responsible for maintaining critical care operations
paperwork,
Maintaining files, record keeping and other various office
duties.
1994 - 1996 Town of Shrewsbury
Main Street, Shrewsbury, MA 01545
Office Clerk
Accomplishments and responsibilities:
Distributed licenses for marriages, sporting events and
animal control.
Provided administrative support for town elections and
meetings.
Qualifications:
> Customer Service
> Familiar With Medical Terminology
> Strong Administrative Skills
> Strong Organizational Skills
> Microcomputer Operating using, WP, Access, Meditech,
Explorer, Lynx and IDX
> Office Concepts and Application/Medical and Executive
> Scheduling procedures, office visits and surgeries
Education: Quinsigamond Community College
West Boylston Street, Worcester, Massachusetts
Received an Associate Degree in Human Services
Major: Human Resources
Dean's List
Graduated with High Honors
SPA Tech Institute
Route 9 Westborough, Massachusetts
Licensed Massage Therapy