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Customer Service Human Resources

Location:
Binghamton, NY, 13903
Posted:
July 18, 2011

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Resume:

KATHLEEN FONTAINE

** ****** ****

Binghamton, New York 13903

774-***-****

Objective: Office professional with a medical background pursuing a career

with a

progressive company. I am skilled at building enthusiastic

leadership as well as fostering a creative and positive team

environment.

Experience:

January 2010 - Infusion Massage

Present Owner - Operator

License Massage Therapist

Complete Massage Therapy - Mobile Service

January 2010 - Nanny - Housekeeper

Present Experienced Nanny - Housekeeper

Provides expert supervision for adolescent children

Preparation of meals, provides educational assistance.

April-December Acclaim Home Healthcare

2009 237 Chandler Street, Worcester, MA

Office Assistant

Reports, Special Projects, receptionists duties, filing,

faxing.

2007-2009 Norvue Communications

Irving Street, Worcester, MA

Receptionist

Set Up appointments, handled marketing and advertising,

filing, faxing, handled incoming telephone calls.

2006 - 2006 Training Associates

Route, 9 Westborough, MA01581

Secretary

Accomplishments and responsibilities:

Secretary/receptionist. Made travel arrangements for staff

and IT trainers. Scheduled meetings with company clients.

Compiled weekly and monthly financial reports.

2004 - 2006 The Protector Group Insurance Agency

100 Front Street, Worcester, MA 01608

Lead Receptionist

Accomplishments and responsibilities:

Lead receptionist for all incoming calls for all offices

(Worcester,

Millbury, Leominster and Wellesley).

Distributes mail for the entire company.

Works on computerized switchboard system.

Provides administrative assistance to supervisors.

Keeps daily confidential logs.

2001 - 2003 Charlton Fallon Clinic

20 Southbridge Road, Charlton, MA 01507

Administrative Receptionist

Accomplishments and responsibilities:

Triaging telephone calls in a busy family practice

environment.

Scheduling appointments for three MD's and three

Optometrists.

Scheduling lab work, x-rays, mammograms and all other

necessary tests

for patients.

Providing administrative assistance and various office

duties.

1996 - 2001 UMass/Memorial Hospital

55 Lake Avenue, Worcester, MA 01655

Administrative Secretary

Accomplishments and responsibilities:

Providing assistance/administrative support throughout the

hospital.

Scheduling appointments, patient visits, pre-testing and

surgery.

Maintaining the doctor's schedule for appointments and

surgeries.

Responsible for maintaining critical care operations

paperwork,

Maintaining files, record keeping and other various office

duties.

1994 - 1996 Town of Shrewsbury

Main Street, Shrewsbury, MA 01545

Office Clerk

Accomplishments and responsibilities:

Distributed licenses for marriages, sporting events and

animal control.

Provided administrative support for town elections and

meetings.

Qualifications:

> Customer Service

> Familiar With Medical Terminology

> Strong Administrative Skills

> Strong Organizational Skills

> Microcomputer Operating using, WP, Access, Meditech,

Explorer, Lynx and IDX

> Office Concepts and Application/Medical and Executive

> Scheduling procedures, office visits and surgeries

Education: Quinsigamond Community College

West Boylston Street, Worcester, Massachusetts

Received an Associate Degree in Human Services

Major: Human Resources

Dean's List

Graduated with High Honors

SPA Tech Institute

Route 9 Westborough, Massachusetts

Licensed Massage Therapy



Contact this candidate