Customer Service Manager

**** ******** ***.

Beaufort, SC ***** 843-***-**** ***********@*****.*** Melinda McGuffey

Objective To find a position within a professional environment

that will allow me to utilize my skills and

experience.

Experience 2011-2011 Shelter Creek Lime & Stone Maple Hill, NC

Scale Operator/ Office Assistant

Operated weight scales and maintained driver

relations while giving excellent Customer Service.

Helped to manage Customer Accounts and Customer

Billing.

Assisted with Payroll and Accounts Receivable, and

all tasks assigned by Office Manager to help the

Office function efficiently.

2007-2008 Benedictine Military School Savannah, Ga.

Bus Driver

Helped to create and implement the first

Transportation Dept. for the school.

Transported students to and from school safely.

Assisted Business office with general clerical duties

during summer break.

2007-2008 Chemical South Transport Savannah, Ga.

Dispatcher

Managed and dispatched more than 20 drivers;

coordinated the safe and timely delivery of

commodities to customers.

Created invoices for customer billing; maintained

driver payroll.

Maintained good customer relations through direct

communication, problem solving and careful planning.

2006-2007 Florida Rock & Tank Lines Savannah, Ga.

Dispatcher

Managed and dispatched 27 drivers; coordinated the

safe and timely delivery of products to the customer.

Maintained highly effective organizational and filing

systems resulting in easy access to critical

information and streamlined office functioning.

Developed positive working relationships with

customers to provide excellent customer service.

2003-2006 Thermal Solutions Savannah, Ga.

Office Manager

Managed business office; AR/AP; Customer invoicing

and billing.

Employee payroll, customer service

Prepare job bids and estimates, Assistant to company

owner.

Education

2003- 2006 Armstrong Atlantic State University

Savannah, Ga.

Pursued a four year degree in Criminal Justice

2001- 2003 Fayetteville Technical Community

College Fayetteville, NC.

Pursued a two year degree in Criminal Justice

Contact this candidate