Manager Customer Service

Mark S. Baker

**** ***** *** **** *****: 765-***-****

Delphi, IN 46923 abg5bi@r.postjobfree.com

OBJECTIVE A challenging career which will allow me to apply my

education,

experience and knowledge in a growing environment.

EDUCATION Purdue University

Training on Strain Smart and Lab View 2003

Ivy Tech College

Computer Drafting and Design

Course work

1996

Muscatine College

Agriculture Management/Technology

Associates Degree 1984

Indian Hills College

Pre-Engineering

Course work 1981

Albia Community High School 1981

Areas of Expertise

-Outstanding Mechanical aptitude -Experience with metal testing

-Test and troubleshoot components -AC/DC control circuitry

-Following standards and specifications -Pneumatic and hydraulic

-Manage, supervise and schedule -Excellent customer service

EMPLOYMENT Laboratory Manager

Civil Engineering, Purdue University 2001 -

Present

. Manage all Material Laboratories in Civil Engineering

. Responsible for laboratory set-ups

. Train and Supervise a minimum of 8 Teaching

Assistants by outlining and demonstrating

experiments and use of lab instrumentation and

equipment

. In charge of operation and maintenance of all

equipment and testing machines and laboratory

facilities

. Work daily with and instruct a diverse group of

people

. Conduct equipment training for research students

. Responsible for daily environmental health and safety

needs

. Civil Engineering Safety Chair

. Contact REM with paperwork for hazardous waste

management

. Help design, purchase, coordinate and install many

high-tech pieces of equipment

. Over 15 years of experience in reading technical

manuals,

electronic/wiring schematics and diagrams

. Calibration laboratory equipment within 0.0001 inch

. Help develop training material for graduate and

undergraduate students

. Responsible for accreditation from American

Association of State

. Highway and Transportation Officials for Central

North Superpave Center (CNSC)

. Correlated a plan to meet specification standards on

National Level for certified testing at CNSC

. 10 years of troubleshooting and problem solving

skills with high and low voltage, mechanical and

electrical systems

Field Technician

Agronomy Research, Purdue University 1999 -

2001

. Coordinated with Professors and students to complete

research projects by specific standards and

dates

. Inventoried materials and supplies for upcoming

events

. Prepared different equipment for seasonal uses.

. Designed and installed electrical systems for new

buildings

. Have a strong work ethic and problem solving ability

Equipment / Facilities Manager

Andover Inc. 1996-

1999

. Managed all plant facilities for a 6 million dollar

company

. Supervised three full-time employees and production

of varnishing and oven room

. Responsible for HVAC systems, buildings, all

equipment, cleaning crews and outside crews

. 4 years of extensive machine shop experience

. Fabrication of metal, plastic, and wood using

machining techniques with complex precision equipment

. Worked with outside contractors and venders for plant

needs outside of normal work and maintenance

. Designed new equipment to make production more

efficient

. Coordinated with Safety Engineer about air emissions

and air quality of facilities

. Worked with industrial control devises and equipment

using CAD and CNC programing

Equipment Troubleshooter/ Installer

Wabash National Corporation 1994 - 1996

. Installed equipment and worked automating systems

. Trouble-shoot and problem solve many different types of

complex machine

. Trained employees to perform maintenance on any machines

or equipment

Branch Manager

Baker's Grain and Feed 1986-1994

. Supervised 3 full time employees and 2 part time

employees

. Managed facility and keep inventories of materials

. Custom fertilizer and chemical application around lakes

and waterways

. Sold and delivered feed to livestock operations

Field Consultant

Junge Control Inc.

. Consulted with Businesses on how to Automate

their production

. Worked with a small team on automation systems

. Set up displays at large shows to sale systems

. Helped design, build and install precision equipment in

Customer's businesses

HOBBIES Basketball coach, working on electrical and mechanical

projects, 3 dimensional wood structure model of new

church~20 square feet, construct play and musical stage

sets for the high school 3 times per year

Contact this candidate