JEFF MASSAMILLO
Austin, TX ***** Cell: 512-***-**** ***********@*****.***
MARKETING VICE PRESIDENT/DIRECTOR
20+ years of experience in marketing & product management with industry leaders such as Dell, Sun
Microsystems, and AT&T. Proven leader of cross functional, global teams. MBA in Marketing.
Strong leader who inspires others to excel, instilling passion and commitment at all levels. Balances strategic
mindset with practical execution abilities and hands on management style. Highly creative thinker with talent
for creating compelling sales and marketing materials. Outstanding history of penetrating new markets and
positioning a company’s products/services as premier options. Personal traits: Driven, direct, honest, fun.
Selected LinkedIn endorsements:
“I’d work with Jeff again in a heartbeat, anywhere, any time, on any project.” Senior Program Manager, Sun
Microsystems
“Jeff is a great leader because he led by example. I’d follow him anywhere!” Former subordinate, Kana
“Jeff always delivers on commitments while exhibiting immense managerial courage.” Global Practice
Manager, Sun Microsystems
PROFESSIONAL EXPERIENCE
EMERSON NETWORK POWER, AVOCENT PRODUCT DIVISION – Austin, TX 2008 Present
Senior Director, Product Marketing/Marketing Services
Brought in to build and revitalize struggling department hit hard by organizational change and economic
downturn. Responsibility for driving the integration and adoption of enterprise level solution messages across
Avocent and LANDesk marketing teams. Solutions strategies consisted of hardware and software products, and
services, as well as the development of corporate messaging to drive global AR/PR efforts. Additional
accountabilities include go to market strategies and planning, value propositions messaging, full demand
generation, and brand awareness.
Overview: Rebuilt the department into a world class enterprise marketing organization, revitalized team
members, rekindled the creative spark, led major rebranding, and improved sales pipeline 25% while
increasing percentage of qualified leads.
Rebranding: Led repositioning and rebranding initiative that moved the organization from a focus on ‘products’
to ‘solutions, and redesigned all messaging to support the new strategies and brand refresh.
Go To Market Supported broad portfolio solutions consisting of hardware, software, and
services through messaging, demand generation strategies, and messaging platforms to drive
revenue. New segment targets boosted revenues 10% on targeted products by creating carefully
researched segmentation strategies supported by focused messaging and outreach through
demand generation strategies, AR and PR stratefies.
JEFF MASSAMILLO, 2
Cost Containment – Reduced services budget by 50% in one year while driving 10x increase
in lead generation and sales enablement. Drastically reduced marketing costs by improving
production processes and tools.
Web redesign – Transformed outdated, fragmented web presence into dynamic lead generation
tool, completing project on time and under budget. Increased traffic 30% while drastic
reduction in Adword costs.
Systems Improvements – Complete overhaul of Avocent.com in under 4 months. Global
launch transformed, streamlined, and integrated with integrated demand generation strategies.
Implemented marketing automation platform, and marketing project system/processes that
increased project completions from 400 to 1,300 in 1 year and boosted efficiency of marketing
spend through improved operational analytics.
DELL – Round Rock, TX 2008
Director
Directed global integration of existing and emerging technologies into professional service offers. Managed
strategic definition and coordination of cross functional efforts comprised of Architecture, Marketing, Product
Development, and field account teams. Provided the thought leadership in developing a key framework for
ITSM, systems management, and automation tools.
Assessment Methodologies – Implemented framework that leveraged modular infrastructure IP and
components to accelerate sales/deployment of services based assessments to large enterprise customers.
SUN MICROSYSTEMS – Multiple Locations 2001 2008
Global Manager, Strategic Initiatives
Senior Product Marketing Manager/Six Sigma Black Belt, Professional Services Global Operations Team
Developed customer based programs to drive incremental revenue gains following burst of dotcom bubble.
Subsequently asked by senior executives to take on strategic role turning new technology into a marketable
product, with full go to market responsibilities. Oversaw team of cutting edge technologists located in the US
and Europe.
Dynamic Infrastructure Solution – Product marketing and program managed efforts to develop
strategies for consolidated data center servers, software, and services solution leveraging automation
and virtualization technologies for rapid deployment into the cloud. Captured deal worth over $50
million as a result of work while cutting time to deploy from 6 months 3 weeks. Additional
deployments generated over $150 million in revenues in under 2 years.
Assessment Methodologies, Architectures & Tools – Product marketing and program managed efforts
to create assessment and service methodologies for service management. Published Sun BluePrint for
service management, this framework/assessment services yielded over $10 million in 2 years as well as
millions in remediation services and products. Performed product marketing role for full go to market
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strategies including collateral, messaging, and assessment toolkit to ensure consistent delivery and
tracking.
Process Improvements – Modified Sun offering and factory build processes to cut lead time 30%, thus
securing over $30m in additional revenues from 3 major customers.
KANA SOFTWARE – New York, NY 1999 2001
Region Manager, Customer Advocacy & Support
Built and oversaw the East Coast practice comprised of 11 account managers, with a focus on establishing and
maintaining long term relationships to drive the successful implementations of Kana’s solutions.
Product Deployment – Drove immediate increase of customer satisfaction scores by 12% for new
deployments.
Kana Success Methodology – Developed the Kana Success deployment and management methodology
and marketing plan that improved satisfaction to over 95%, with sales of new modules driving 25%
revenue gain.
WALL DATA
Eastern Region Solutions Manager Advanced Product Specialist (1997 1999)
As Solutions Manager, assembled team of consultants for delivery of professional services to the Eastern U.S.
region. As Product Specialist, introduced the company’s Cyberprise product line in a joint effort with Field
Sales.
AT&T
Product Manager Sales Operations Manager Account Manager (1989 1997)
As Sales Operations Manager, led technical sales operations team of 5 along with 45 temporary employees to
build web based account assignment system. Delivered project projected to take 15 months, in just 3 and spent
only $500,000 against an initial budget of $8 million. As Account Manager, achieved 143% attainment in sales
over a 4 year period, including ranking as regional high performer for 3 separate quarters.
PROFESSIONAL DEVELOPMENT
Master of Business Administration in Marketing Capella University, Minnesota, MN (2009)
Bachelor of Science in Management Science/Marketing Kean University, Union, NJ (1989)
Professional Development: Solutions Sales Training; Six Sigma Black Belt Training; Pragmatic Marketing