Manager Customer Service

Astrid R. Orozco

**** ********* **.

Fort Worth, TX

817-***-****

abg53f@r.postjobfree.com

Objective To utilize my skills and knowledge in providing great customer service to our

clients for increased efficiency and productivity.

Work History

Jul 2007 - Aug 2010

Wachovia/Wells Fargo Bank

Teller - Represented company by providing excellent service to customers. I was a translator.

Process transactions. Selling was a big part of my responsability as a teller. Handle confidential

information. Daily inventory for vault. Directing calls to appropriate destination.

•deposits

•withdrawals

•money orders

•official checks

•savings bonds

•new accounts

•copy machine

•fax

•scanner

•multi line answer phone line

•accounting

•english/spanish

Sept 1994 - Jan 2007

Assistant Manager

Taco Bueno - As an assistant, I was an aid to the General Manager for all that needed to be done

on a daily basis. Open/close the restaurant. Hire and trained new employees. Buy new equipment

if needed to be replaced based on budget. Administrative work. Errands to the bank.

•Food cooked according to state requirement

•W-2, I-9

•Training

•Order supplies from our contractors

•Inventory control

•Scheduling

•Payroll

•Report vacation, sick, or leave of absence

•Daily deposits

•Vault

•Attend meetings

Education

North Side High School General Diploma

References

Lashunda Lewis Wells Fargo Lake Worth, TX Teller Manager (318)

347- 0268

Miriam Zertuche Wells Fargo Fort Worth, TX Lead Teller 817-***-****

Maria Avila Fort Worth School District Administration Building 817-***-****

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