Customer Service Manager

Normand JPW Richard

*** * ********* ****

Apt *03

Bellingham WA 98226

Phone: 360-***-****

E-mail: *********@****.***

Objective

Secure a Pharmacist or Manager position in a retail

pharmacy

Work Experience

2008 - 2011

Walmart - August 10 - May 2011 - Pharmacy Manager

Haggen Food & Pharmacy - May 09 - July 10- Staff

RPh

Rite Aid Corporation - Dec 08 - April 09 - Intern

1997 - 2001

Sabbatical/Stockbrokering/Computer Sales

1976 - 1996

Argus/Royal LePage/Self - Realtor, Broker-Owner,

Manager

1969 - 1976

Transamerica Financial / Landmark - Manager

consumer finance

Education September 2003 - May 2008 - University of British

Columbia

BSc (Pharm)

September 2001 - August 2003 - University of

British Columbia

B.A. (IDST) and prerequisites for Pharmacy School

October 1980 - August 1985 - University of British

Columbia

Completed Diploma in Urban Land Economics

Fluent in English and French

Languages Sales and Marketing and Management of real estate

Skills,

Abilities, Achieved top 1% ranking in Canada as a direct

Achievements result of superior inter-personal skills,

perseverance, determination, and dynamic, positive

attitude combined with strong work ethics.

Customer Service and Management - consumer lending

Increased total sales and volume outstanding to

outperform all but one office in Canada and

achieved 1st place in BC and 2nd in Canada as a

result of my customer service skills and a winning

attitude. Managed office with up to 8 employees.

Computer Knowledge

Acquired superior computer hardware and software

knowledge, both self-taught and trained skills, at

an advanced level. Able to build and program a PC

computer and proficient in all major Windows

programs and Apple Win OS X

Organizational & Administrative

Engineered and supervised the transformation and

growth of the local swim club from a

deficit-plagued operation into a professionally

coached, competitive swim team with more than 400

members, an adult division and a 12-member board of

directors.

Volunteer Work President, Kamloops Aquatics 1990-1994

Director Swim BC 1992

Technical Advisor and Representative of Swim BC,

Canada Games Pool Committee, Kamloops 1991-93

Volunteer of the Year, Kamloops, 1992

Charter Member, North Shore Rotary Club, Kamloops,

1990

References Available upon request

Contact this candidate