Customer Service Management

*** ******* *******,

Brooklyn,

New York,

*****

Human Resource Manager

Dear Sir/Madam,

I, Ian Calderon, am keenly interested in the position Advertised online.

I am 36 years of age, responsible, articulate and have a passion for Customer-Oriented

positions and I am a very meticulous, results-driven person. Please see below for relevant

details based on my experience.

In addition to having a high school Diploma, and a Certificate in Small Business

Management completed with the Organization of American States (OAS), I intend to

pursue a Bachelors of Science degree in Business Management with a minor in Finance

and Economics, and become certified in Project Management (PMP) in the future. I have

also received various awards, most distinguishable being one received from the OAS for

Top Student during the Business Management course.

I worked 3 years full time as a Legal Clerk in St Lucia, at a reputable law firm, namely

Charlemagne and Julien Chambers(2005-2008). I also gained Customer Service/Sales

experience through employment as an Executive Sales /Marketing Associate and

Inventory with various highly acclaimed Departmental stores in St Lucia as well as the

U.S, which include The Home Depot, both in Florida and New York. I also received

numerous awards and recognition from Management and District Managers at Home

Depot for superb Quality customer service and Asset protection. I was also an Executive

Board Member of the City Council in St Lucia and this position molded me into a very

determined, self-motivated individual capable of multitasking and undertaking on-the-

spot decisions.

I always strive to be the best at what I do and to surpass what is expected of me. I will

project a professional company image for St. Augustine Private Hospital through direct,

professional interaction with various patients in this position as a Patient Escort.

I look forward to the opportunity of becoming a part of a productive team and act as a

valuable asset to the hospital.

RESUME

Name: Ian Calderon

Date Of Birth: August, 3rd, 1978

Contact Number:646-***-****

COMPANY/INSTITUTION POSITION HELD YEARS

Lowes Companies Inc Customer Service Associate 05/2012 - 06/2012

T he Home Depot Customer Service Associate 11/2010 - 02/2012

M inistry of Housing, E xecutive Administrative 10/2007 - 02/2010

Government of St Lucia Assistant

C ity Council Castries, Executive Board Member 10/2007- 11/2009

Government of St Lucia

Charlemagne and Julien Executive Legal Clerk 01/2005 - 09/2007

Chambers

Best Value Distributors Stock/Office Clerk 11/1999 - 05/2000

A.F Valmont & Company Stock Clerk 02/1999 - 11/1999

L td.

SCHOOL AREA OF STUDY YEARS ATTENDED

National Research and Small Business 06/2004 06/2005

Development Foundation in M anagement

conjunction with OAS

Leon Hess Comprehensive B usiness 06/1993 06/1996

H igh School

COMPLETION CATEGORY DETAILS

PROJECT TITLE DATE

Beautification Projects 01/10/07 Administrative Support As a Board member of

the Castries City

Council in St Lucia, i

played an instrumental

decision-making role

in over-seeing that

these projects were

implemented and

completed for the

citizens in various

communities, while

ensuring that legal and

ethical standards were

maintained. a few of

these projects are as

follows:

-Serenity Park: a

recreational area

similar to that of

Central Park

constructed in the

vicinity of high tourist

activity, that being the

main harbor.

-Darling Road Plaza: a

shopping plaza similar

to that of Macy's

-Bideau Park: a

monument similar to

that of the statue of

liberty

Contact this candidate