Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Mayer, MN, 55360
Posted:
May 21, 2011

Contact this candidate

Resume:

MARIANNE OLSON

*** ****** ****

Mayer, MN *****

952-***-****

abg4va@r.postjobfree.com

SUMMARY

Request and maintain records for all incoming students, administer entrance

exams, request and record all necessary paperwork for students.

COMPUTER SKILLS

Outlook, Word, Excel, Access (Intermediate/Advanced), PowerPoint

(Beginner), IRIS (Intermediate), SmartForms (Beginner)

PROFESSIONAL EXPERIENCE

June 2010 - May 2011 - Records Coordinator

ITT Technical Institute, Eden Prairie, MN

- Pursues, tracks and follows-up with new students throughout the

enrollment process such as:

- Sending requests, tracking and following up on high school

transcripts and/or GED completion certificate.

- Ensuring Finance appointments are made and tracking no shows.

- Ensuring all enrollment paperwork is received from Sales

Representatives

- Creates and maintains computerized and paper records for each student.

Audits files to ensure that each

record contains all necessary documentation. Follow through with

appropriate contact to obtain any needed

documentation.

- Contacts re-entering students regarding finance appointments and answers

questions regarding re-enrolling.

- Fulfull transcripts requests for ITT students.

- Mails orientation information and handouts to prospective students.

Assist in planning quarterly new student

orientation program. Assist in planning honors programs and graduation.

- Administer admissions tests to prospective students.

- Handles student ID picture taking and issuance, carpool coordination and

housing assistance/referral.

1997-October 2009 - Administrative Assistant/Meeting Coordinator

Data Recognition Corporation, Maple Grove, MN

- Coordinated services for events, such as accommodation and transportation

for participants, facilities,

catering, signage, displays, and special needs requirements. Organize

registration of event participants.

- Negotiated contracts with such service providers and suppliers as hotels,

convention centers.

- Designed, maintained meeting cost process to assure budgetary control.

Designed and developed forms for internal and

external correspondence.

- Created databases and performed database management utilizing Microsoft

Access.

- Organized and coordinated an average of 30-45 meetings per year.

- Maintained records of event aspects, including financial details.

Reviewed, processed and approved all event bills.

- Designed, developed, and tracked all meeting forms and expenses using

Word, Access and Excel.

- Securely maintained all information pertaining to each participant.

- Provided exceptional customer service via telephone, mail and e-mail.

- Developed relationships with vendors to ensure the best price and

quality.

- Met with organizing committees to plan scope and format of events,

establish and monitor budgets,

and to review administrative procedures and event progress.

1990-1997 - Administrative Assistant/Office Coordinator

Data Recognition Corporation, Maple Grove, MN

- Supported Vice President, Education and Director, Educational Services,

and Education Department.

- Typed all correspondence, including proposals, reports, databases, bids,

departmental reports, and brochures.

- Provided customer service, coordinated travel arrangements, and materials

for meetings.

- Hired and maintained temporary personnel.

- Provided computer software training to co-workers.

- Entered information in company payroll system for several departments.

- Ordered and monitored inventory levels of office supplies.

EDUCATION

Willmar Area Vo-Tech Institute Benson High School

Willmar, MN Benson, MN



Contact this candidate