*** **** ***** ***. ***-C

Vicksburg, MS *****

Cell: 601-***-****

Elizabeth Somerville

I have experience as an executive office assistant, in customer service, account

Summary

management, dealing with money and computer experience. I enjoy working with people

and the public and feel I am a good communicator. I would like to secure a permanent

position that offers opportunity for learning new skills while expanding my current skills.

Dec 2010 – Present Bellhaven Management

Experience Supervisor: Clay Humphrey Phone: 601-***-****

Account Manager and Collections

• Accounts management

• Collections of past due accounts

• Customer relationship management

May 2009 Dec 2010 Bath & Body Works

Supervisor: Marrietta Shiflet Phone: 601-***-****

Sales Associate

• Floor sales and computerized cash register operations

• Responsible for balancing cash drawer

• Inventory – maintaining records and inputting modifications

• Shipping and receiving

• Scheduling deliveries

• Answering telephone

• Stock replenishing and displays

• Customer service

• Oral and written communications with staff

Homemaker /Stay home mom – approximately 3 years; did occasional part-time work.

April 2001 – March 2004 Vicksburg Post –Classified/Advertising Dept.

Supervisor: David Gillis Phone: 636-4545 ext. 119 May contact

Advertising Secretary/Legal Advertising

• Personal Secretary to Ad Director, schedule meetings for him

• Answer phone; take written messages or transfer voice mail

• Plan, organize and prioritize work without supervision

• Provide administrative support to the organization/department

• Apply company policy, procedures and guidelines using sound judgment

• Responsible for property and supplies, operating budget, incentive pay, training,

travel, timekeeping, files, records management, correspondence, personnel

actions, and employee suggestions.

• Responsible for Accounts payable and receivable including mailing of invoices

and collecting payments

• Make travel arrangements and reservations including airline tickets, car rental

and hotel reservations

• Prepare travel voucher expense reports

• Prepare interoffice and official communications written and email

• Responsible for checking correspondence for proper spelling, grammar, format

• Prepare forms for employee benefits – insurance, taxes, 401k

• Record and reconcile employee time and attendance reports

• Initiate employee training request

• Coordinate employee training schedule

• Maintain records of daily revenue based on calculation of daily ad inches

• Maintain accurate records of all advertising revenue

• Create weekly and monthly reports of advertising accounts for the General

Manager and bookkeeping using spreadsheet software

• Maintain insert calendar and verify arrival 36 hours prior to distribution

• Responsible for waiting on walk-in customers and assisting them in placing their

ads

• Responsible for ad tickets, scheduling, turning in copy and proofing before

publication

• Responsible for all Legal notices in classified section

• Scheduling and proofing legal ads and checking each days paper to ensure they

were published on the correct day

• Typing and mailing proofs of publication

• Turn in daily legal schedule and costs sheets to bookkeeping

• Typing memos, making copies, distributing information to various departments

• Knowledge of Word Mac, Quarkx, QuickTime, Simple Text, Adobe, Outlook

Express and Ad Perks

• Other duties included: filing, assisting advertisers when Ad Reps were

unavailable, assisting in classifieds when needed, taking line ads, typing and

sending bills.

• Member of the Customer Service Committee and Employee Appreciation

Committee

Photographer/Office Assistant

• Responsible for all photographs for the Advertising Department and

Classified Department

• Responsible for taking photographs, downloading from digital camera and

meeting deadline for monthly issue of Real Estate Advantage

• Delivery of bills to local businesses

• Responsible for property and supplies used

• Responsible for applying company policy, guidelines and procedures to

meet requirements of printing department

• Responsible for records management of customer accounts

• Customer relations

• Fill-in as secretary

• Good people skills required

August 2000 – April 2001 Vicksburg Post

Supervisor – Jimmy Clark Phone: 636-4545 ext. 121

Circulation Department/ Clerk

• Responsible for posting of payments to customer accounts

• Responsible for printing and posting carrier bills

• Responsible for sending out late notices to customers

• General bookkeeping

• Customer service

Other Miscellaneous Work Experience:

HNS Consultants

Supervisor: Clay Humphrey Phone: 601-***-****

Documentation Verification

Verified PC documentation for correctness. Editing docs where needed to ensure they

were complete.

Education 1997-2003 Hinds Community College Vicksburg, MS

General studies. Need approx. 12 hours to graduate.

1997 Graduated Vicksburg High School Vicksburg, MS

Good people skills – work well with others.

Skills Good communication skills including phone skills.

Knowledge of Word Mac, Quarkx, QuickTime, Simple Text, Adobe, Outlook Express

and Ad Perks.

Enjoy meeting new people and working with the public.

Speak basic Spanish.

Marietta Shiflett, Vicksburg, MS phone: 601-***-****

Personal References

Randy Somerville, Vicksburg, MS phone: 601-***-****

Martin Pace, Vicksburg, MS phone: 601-***-****

Photography, music and family.

Interest

Contact this candidate