Sales Life Insurance
Resume:
William Shen
E-mail: abg4uu@r.postjobfree.com
Cell: 720-***-****
Summary of Experience managing relationships with customers of various
Qualifications backgrounds from corporate to delivering medicine in
Nicaragua
Education
Bachelors of Science in Business Administration (emphasis
in Marketing) from University of Colorado at Boulder
International Business Certificate
Work Experience
2007-Present Support Specialist Jackson National Life Insurance
Provided service to sales reps in response to questions and
issues related activity reporting
Processed data requests in salesforce database (200 entries
per week)
Assisted other phone bank employees on training, data
upload solutions, and as team lead
Processed incoming emails, mail, and calls from twenty four
regional vice presidents
Followed-through on data requests and account auditing
requests from sales repsCreates active/ inactive sales
producers monthly sales analysis report Access and Excel
Examines monthly sales and activity reports for
discrepancies
Manages individual workflow and team workflow on data entry
projects
Analyzed sales data for entire distribution company to
determine cross selling our products revenue viability
90% work attendance record (2010 no reported sick days)
2006-Present Composes salesforce and excel work documentation reports
Owner Internet Retail Business
Interacts with clients on marketing copy, pricing, and
contact info for their goods
Negotiates via phone, email on product examination,
delivery, and pricing.
Manages inventory using spreadsheets of over 150 goods from
books to auto parts
Computer Skills
Microsoft Word: Mail Merge, Form Letters, Spanish Document
composition
Microsoft Excel: Statistical Analysis, Pivot Tables,
Autosum, Logic statements, financial reporting
Microsoft Access: Queries, Reports Powerpoint:
presentations
Microsoft Outlook, HTML, CSS, basic copywriting
Language Skills Spanish (Advanced: Speaking, Writing, Reading)
Chinese (Basic Speaking)
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