Customer Service Medical

Location:

Posted:

July 20, 2011

DeAnna Torres

**************@*****.***

Objective

Ready for immediate work, flexible hours, weekdays and weekends. Pleasant personality,

hard working, quick learner, great with people, team building skills, natural leader with

ability to motivate others and provide outstanding service.

Education

07/10 to 04/11 Anthem College-Sacramento CA

Medical Biller and Coder-Diploma

Academic Excellence

Member: Alpha Beta Kappa Honors Society

Qualifications

Professional coding practices: CPT-4, ICD-9-CM, HCPCS, knowledge of insurance

carriers including HMOs, PPOs, managed care and government programs

Front office skills: appointment scheduling, insurance authorization and pre-

certification, verifying patient eligibility, data entry, in-office collection, insurance

reimbursement, medical terminology, and familiar with medical legal and ethical issues

as related to medical practice and health information

Computer skills: Medical Manager, MS Word, Typing: 40 wpm

Experience

Rancho Cordova Community Clinic 03/2011-04/2011

Externship

Prepared authorizations, verified CPT codes and ICD-9 codes for super bills, prepared

referrals for outside clinics, verification of insurance, checked in patents, scheduled

appointments, called patients for appointment reminders, provided exceptional customer

service at the front desk, supported staff in any way possible, and other office duties as

assigned

Sacramento City Unified School District 12/2009-04/2011

FSA1 (kitchen), Sacramento, California

Prep food for lunch, wash dishes, and set up the salad bar

Target 10/2008-06/2009

Sales Associate West Sacramento, CA

Sales floor, hardlines, cashier, guest service, and food ave.

Raleys 07/2007-09/2008

Courtesy Clerk, West Sacramento Ca.

Helped guest with their groceries out and customer service