Jacqueline Ward

***** **** ***** ** *** ***

Southfield, Mi 48076

313-***-****

abg4ml@r.postjobfree.com

QUALIFICATIONS

. Customer Service and problem solving skills.

. Professional presence with excellent written and verbal communication

skills.

. Strong closing skills.

. Experience as a Notary/Mobile Closer.

. Ability and experience working with a diverse group of buyers and

sellers in-

including but not limited to families, high profile buyers and

sellers, high

maintenance and no maintenance clientele.

. Mail processing and delivery experience.

. Multi-line switchboard experience.

. Negotiating skills and problem solving skills.

. Computer skills.

PROFESSIONAL EXPERIENCE

. Wayne County Community College Detroit, Mi

Student Jan 2011-present

Forensic Major

. Ward's Residential Real Estate Redford, Mi

Broker/part-time Nov 2000-present

. List and sell homes for Buyer's, Seller's, and banks.

. Perform interior and exterior inspections.

. Order and coordinate trash out's, cash for keys, lawn maintenance,

snow removal, lock changes, and board-up's.

. Perform drive-by's and BPO reports.

. Handle customer transactions from inception through closing.

. Solicit buyers/sellers via cold calling, advertising, direct mail

programs,

open house, internet, and referrals.

. Review/negotiate all purchase agreements and other forms of real

estate

contracts.

. Order and review title commitments/policies.

. Negotiate Short Sales.

. Market and sell bank owned properties.

Red Carpet Keim Southfield, Mi

Sales Associate Oct 1992 - Nov 2000

. Listed and sold homes on the re-sale market.

. Solicited buyers and sellers via cold calling, advertising, direct

mailing, open houses, and referrals.

. Attended all my closing for support to buyers and sellers and good

customer service.

. Marketed and sold REO properties.

. Did drive-by's, performed interior and exterior inspections.

. Marketed and sold pre-foreclosed homes.

. Listed and sold short sale properties.

. Provided monthly marketing reports.

ACADEMIC ACHIEVEMENTS

. Oakland Community College Royal Oak, Mi

Business Administration 1985-1987

. State of Michigan Real Estate License Lansing, Mi

1992

. Institute of Paralegal Studies Southfield, Mi

Paralegal Certificate 1995

. State of Michigan Broker License Lansing, Mi

2000

. Escrow Works Southfield, Mi

Closer Certificate 2003

. State of Michigan - Notary Lansing, Mi

2006

. Wayne County Community Jan 2011 - Present

College

Forensics/Business Administration

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