Customer Technician
Resume:
**** ***** ******** **., **** ***
Las Vegas, NV *9144
abg4mi@r.postjobfree.com
Darryl S. Hall
POSITION STATEMENT A position in Graphic Design/Illustration with
an exciting and creative company applying abilities
and skills gained through experience and education
including expert computer knowledge, use of color,
advertising & marketing knowledge, production art,
applied graphics and illustration.
SKILL SUMMARY Expert level experience in Macintosh Computers
utilizing Adobe Photoshop, Illustrator, InDesign,
Acrobat and basic knowledge of Corel Draw.
Professional knowledge of design concepts, layouts and
keys. Superb organizational and multitasking skills
when working with deadlines and in problem solving.
Strong teamwork, discipline and leadership abilities
developed while serving in the Armed Services
EXPERIENCE 2011 Exhibit Fair International
Las Vegas, NV
Graphics Technician
1. Provide graphic layout and design, produce Large Grand
format digital and vinyl graphics
2. Responsible for the production of customer related
graphics projects, including, and not limited to:
customer satisfaction, meet customer standards, meet
defined timelines, resource planning, etc.
3. Interface with clients, Account Executives,
estimating, fabrication staff, other divisions and
vendors in the creation of graphic signage
4. Support management initiatives outside direct
tasks/responsibilities
2010 Champion Exposition Services
Las Vegas, NV
Graphics Technician
5. Provide graphic layout and design, produce Large Grand
format digital and vinyl graphics
6. Responsible for the production of customer related
graphics projects, including, and not limited to:
customer satisfaction, meet customer standards, meet
defined timelines, resource planning, etc.
7. Interface with clients, Account Executives,
estimating, fabrication staff, other divisions and
vendors in the creation of graphic signage
8. Support management initiatives outside direct
tasks/responsibilities
2006 - 2009 Derse Inc. Las Vegas, NV
Graphics Supervisor
9. Responsible for the production of customer related
graphics projects, including, and not limited to:
customer satisfaction, meet customer standards, meet
defined timelines, resource planning, etc.
10. Interface with clients, Account Executives,
estimating, fabrication staff, other divisions and
vendors in the creation of graphic signage
11. Provide graphic layout and design, produce Large Grand
Format digital graphics, hot and cold lamination and
vinyl graphics prep and application
12. Assess Derse capabilities and recommend outsourcing
when applicable
13. Analyze production problems and implement new
procedures to effectively utilize and improve capacity
14. Research, plan, suggest, and coordinate modernization
and expansion of services in response to changing
technology and customer requirements
15. Support management initiatives outside direct
tasks/responsibilities
2005 - 2006 GES Exposition Services
Las Vegas, NV
Graphics Supervisor
16. Responsible for the production of customer related
graphics projects, including, and not limited to:
customer satisfaction, meet customer standards, meet
defined timelines, resource planning, etc.
17. Interface with clients, Account Executives,
estimating, fabrication staff, personnel and vendors
in the creation of graphic signage
18. Support two-way communication through department and
internal client meetings
19. Analyze production problems and implement new
procedures to effectively utilize and improve capacity
20. Plan, suggest, and coordinate modernization and
expansion of services in response to changing
technology and customer requirements
21. Responsible for Graphics staff (Prepress, Computer,
Production, and Equipment Technicians) to include
schedule employees shifts and schedules to accommodate
production requirements, provide leadership and
development for Graphics staff and coach, support,
motivate graphic employees in technical knowledge,
customer contact, team building, and career
development
22. Prepare and execute performance appraisals and
necessary discipline for Graphics staff
23. Support management initiatives outside direct
tasks/responsibilities
2003 - 2005 GES Exposition Services
Las Vegas, NV
Graphics Technician
24. Operates and maintains computer-aided sign making
equipment, software programs and Large Grand format
color printers
25. Perform layout, and production functions using desktop
publishing software on the computer
26. Able to work in the production area of the department
to facilitate the finishing of graphic signage, i.e.,
vinyl production, Hot and cold lamination, mounting
and trimming of digital prints
27. Facilitates and maintains the use of computer ID sign
equipment
28. Assists in answering computer graphics software
questions or production issues as requested by GES
clients
29. Operates a Macintosh operating system, PC operating
system, Windows NT and with proficiency in software
programs: Adobe Illustrator, Adobe Photoshop,
Macromedia FreeHand, and various other operating
utilities
30. Operates all Graphics Department Large Grand Format
equipment, including Inkjet and desktop printers
31. Work with Equipment Technician to calibrate files to
output
32. Performs other duties as assigned and deemed necessary
of the position under the direction of the Graphics
Department Manager, Production Supervisor, Shift
Supervisor, or Lead Person
2001-2003 Peninsula Gateway Newspaper
Gig Harbor, WA
Graphic Designer/Ad Production
33. Application of expert skills utilized to create full
color, black & white ads, promotional ads, additional
graphics and Special Section covers for a National
award winning newspaper utilizing Macintosh operating
system with proficiency in software programs: Adobe
Illustrator, Adobe Photoshop, Macromedia FreeHand,
QuarkXpress, and various other operating utilities
34. Assist in pagination and electronic transmission of
pages for printing
35. Interact with clients via telephone, e-mail and
personal contact utilizing exceptional customer
service to guarantee customer satisfaction
EDUCATION Art Institute of Pittsburgh
Pittsburgh, PA
36. Associates Degree in Specialized Technology majoring in
Graphic Design
McKeesport Area High School
McKeesport, PA
37. Three years of art related courses including Graphic Design
AWARDS 2003 Washington Newspaper Publishers Association - 1st
Place, Single Promotion Ad
2002 Washington Newspaper Publishers Association - 1st
Place, Single Promotion Ad
2002 Washington Newspaper Publishers Association - 1st
Place, Ad Campaigns
MILITARY EXPERIENCE
1984. Basic Training, Ft. Jackson, SC
1985. U.S. Army Signal School, Ft. Gordon, GA
1986. A Company, 801st Maintenance Company,
101st Airborne Division, Ft.
Campbell, KY
Special Duty- Air
Assault School: Air Mobile Operations and Rappelling
1989. B Company, 299th Support Battalion,
1st Infantry Division,
Boeblingen, Germany
1991. HHB XVIII Airborne Corps Artillery,
XVIII Airborne Corps,
FT. Bragg, NC
Combat Duties - Operation Desert Shield/Desert
Storm, Middle East
1991 Honorable Discharge
2001. 164th Maintenance Company (DS), U.S. Army Reserve,
Ft, Lewis, WA
2002-2003 361st Psychological Operations Co., U.S.
Army Reserve, Bothell, WA
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