Project Manager Management

Michael B. Pecker

*** ***** **** *****; Longwood, Florida 32779

Home: 407-***-****; Cell 407-***-****

abg4l2@r.postjobfree.com; http://www.linkedin.com/in/michaelpecker

Senior Project Manager - successful project deliveries thru careful

planning and seamless execution

PROFESSIONAL SUMMARY

. Strong track record of successful project delivery (schedule, cost,

functionality) for medium to large complex projects (>9 months and

$750K budget)

. 13+ years in managing financial institution platform implementations

and conversions

. Extensive experience in managing enterprise IT project life cycle

through all phases using SDLC

. In-depth knowledge and experience in cost management, time management,

risk management, and integration management

. Experienced in IT project budget analysis, use of MS Project and Work

Breakdown Structure (WBS) and virtual/off-shore resource management

. Expert knowledge of networking, infrastructure and disaster recovery

. Experienced in project oversight, meeting facilitation, certification

and testing, change management and control and production

implementation

. Excellent interpersonal skills in communications, client relations,

and negotiation

PROFESSIONAL EXPERIENCE

Technical Conversion Manager, Fifth Third Processing Solutions,

Cincinnati, OH 02/2008 - 02/2011

Managed IT development, client conversions and implementations on debit

card networks, defined requirements, allocated resources, assembled

project team, assigned tasks and due dates, monitored progress thru

regularly scheduled team meetings and published meeting minutes;

resolved technical and schedule issues; provided weekly status reports

and calls to clients, sponsors, stakeholders and internal team members;

managed multiple project simultaneously; built and expanded

relationship with IT, internal sponsors, stakeholders and clients;

delivered results that met internal and client expectations from

performance and schedule viewpoint

. Managed network software development and platform conversion from

switch to processor with on schedule delivery and $25K under budget

. Led cross functional project team and vendors to develop and

implement new network connections with 5% first year increase in new

network switch transaction activity

. Managed ATT&T circuit upgrade for existing clients resulting in

reduced client costs by 10%

. Managed disaster recovery set up and testing to safeguard primary

processing data center for financial institutions and switch

. Developed and implemented process to validate successful IT client set

up resulting in 20% yearly reduction in Day 1 implementation issues

. Managed PCI compliance project thru addition of encryption to

transmission protocol with project delivery 3 months ahead of schedule

. Reduced new client implementation SLA's by 25% improving service

delivery to clients under tight schedule requirements

. Revised network set up process flows and trained other conversion

managers resulting in lowering documentation, set up and process flow

errors by 25% and improving network client satisfaction rating

. Revised process for network bin file update procedure eliminating

errors by 75%

Senior Project Manager. First Data Corporation, Maitland, Florida

03/2004 -11/2007

Managed client IT development, conversion and implementation projects from

initiation thru project delivery and closure utilizing Software Development

Life Cycle (SDLC) methodology; gathered and documented requirements;

created project budget and project plan for deliverables using MS Project

with work breakdown structure (WBS) for longer task durations; developed

risk management plan; managed process for scope, budget and schedule

approval by sponsors and stakeholders; allocated required resources and

developed communications strategy; facilitated regularly scheduled cross

functional team meetings; identified and managed off-shore and remote

resource teams; assigned tasks and due dates to team members, created

agendas, meeting minutes and Action Item/issues logs to track team

progress; identified and managed off-shore and remote resource teams;

controlled scope creep thru Change Control process; managed testing

strategy and test documentation requirements for IT, QA, UAT, exception and

performance testing; created implementation plan and reviewed with internal

and external team member and support organizations; led implementation

monitoring efforts; led post mortem efforts including creation of lessons

learned document, disposition of open issues or action items, and

archiving of project documentation

. Delivered multi-dimensional software development and integration

project with $1.25M budget on schedule at an annual savings of $300K

. Managed multi-platform VISA compliance project; delivered project on

schedule and under budget by $50K

. Integrated internal and external resources, vendors and subcontractors

into a single project team, consolidated traffic onto common T1

circuits, and eliminated single usage circuits, which saved Bank of

America $75K per year in circuit fees

. Led Enterprise wide (6 platforms) software development and conversion

for major debit network delivering project to meet client aggressive

year end implementation schedule requirement

. Managed successful addition of new MasterCard bins for Bank of Hawaii

on schedule and $5K under budget

. Led Star-Northeast processing platform implementation of new Verified

by VISA mandate using n-Cipher encryption devices completing 3 weeks

ahead of schedule

. Reduced processing time by 3 days and cost for new merchant terminal

orders by 10% by automating manual configuration options thru

AGILE/Rapid Response process resulting in reallocation of required

resources

. Delivered multiple MasterCard software development compliance projects

on debit platforms on schedule meeting required network implementation

schedule

. Managed conversion of STAR and Maestro network recon files from 80

byte to 250 byte with delivery 1 month prior to required deadline

. Led project team in reroute of Michigan EBT card activity to new ACS

platform completing 2 weeks ahead of schedule and 5K under budget

. Managed bin file coordination project between client platforms

ensuring that switches were in sync, eliminating cross platform

transaction declines

Senior Project Manager, Honor/STAR/Concord, Maitland, Florida

02/1998-3/2004

Led a cross-functional project team that completed ATM and Debit card on-

line and off-line conversions and implementations. (Note: Concord acquired

by First Data in 03/2004)

. Managed Interoperability software conversion for 100 Network clients

over 18 months serving as single internal and external contact for

client conversion

. Served as point of contact for managing client conversion progress

from initial client call to confirming client satisfaction with a

successful conversion

. Led an internal and client resource team responsible for VISA

settlement conversion from batch to on-line processing for 6 major

clients; financial savings of $500K

. Managed platform conversions for ATM and debit card BINS from external

to internal platform saving $500K annually in transaction fees

EDUCATION

Bachelor of Science in Engineering, University of Maryland, College Park,

Maryland

SKILLS INVENTORY

Define requirements Team engagement/building

Project planning

Budget/schedule preparation Written/verbal communications

Requirements gathering

Project expectation management Risk mitigation

Building relationships

Problem solving Conflict management Management

reporting

Cross functional team management Resource allocation

Meeting facilitation

Change control process Cost tracking

Consensus building

Microsoft Office MS Project SDLC Process

fluency

Work Breakdown Structure Requirements traceability PCI

compliance

Disaster recovery Networking

Infrastructure

Debit and Credit Cards Authorizations

Settlement

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