Registered Nurse

IOANNA EL SHADDAI

PERSONAL DETAILS

Status : Mobile : 078********

Single

Nationality : Location : Bromley, Kent

British

E mail: abg4gl@r.postjobfree.com

ACHIEVEMENTS

I have over 12 years working experience in health and social care both as a

Registered Nurse and qualified Public Health worker.

Having attended several courses and training I have achieved a high level of

competence and still willing undergoing more to improve professional performance.

Some of the courses done include: Registered Managers Award (RMA) in Health

and Social Care. (Adults), Successful Supervisory management award.

I recently completed my Degree in Public Health and Social Care with Sussex

University.

In addition to my technical skills and experience, I have decisive leadership skills,

team-focused, excellent communication skills, fluency in written and spoken English,

a positive attitude to change, and a commitment to personal and professional

development.

SKILLS

Ability to foster and maintain good relationship between the service users,the

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organisation and all stakeholders.

Ability to provide holistic care in a way that promotes dignity, respect, privacy

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and right of the service users.

Ability to support service users to make value choices on their daily life

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Ability to empower the service users independence, choice and boost their

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self-esteem with equal opportunities framework

Ability to work under pressure and achieve positive results.

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Ability to maintain high level of confidentiality in line with Data Protection Act

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1998

Comfortable working independently or as part of a team

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Ability to foster and support project management and development.

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Ability to liaise with other multi-discipline team in the best interest of the

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service users and the organisation

Ability to promote and develop support involvement of service users.

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Practical experience in the uses of PC including Microsoft Word, Outlook.

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EDUCATION, TRAINING & QUALIFICATIONS

Foundation Degree in Public Health and Social Care –, Sussex University

Level 4 NVQ in Registered Managers Award (Adult)

People handling and risk assessment key trainers certificate

Certificate in assertiveness skills

Certificate in stress management

Successful supervisory management award

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IOANNA EL SHADDAI

Employment History

Dec 2013 – Nov 2014

Part-time/Voluntary worked as community nurse in local community providing

support to the elderly confined to their homes .As I am passionate about helping

people thus I offered psychological, physical and social support to elderly. This in

turn allowed my clients:

• Gain more confidence to interact with others.

• Gain confidence in-self and develop positive attitude to their surroundings.

• Able to do something to help the community and others.

July 2012 – Nov 2013 Macmillan Cancer

Older Peoples Campaign Support

And Support Internship

Macmillan Cancer Support is one of the biggest charity organisations in the United

Kingdom. It helps support people with cancer and also influences government on

policy decision and making. It works in partnership with the Department of Health

Age UK to improve cancer care for older people. Macmillan Cancer launched The

Age Old Excuse campaign to raise awareness of the complex issues which

contribute to under-treatment of cancer in the older population.

My role included:

Making contact with older people, with cancer and their carers. Talking to

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them about their experiences and taking photographs for use in the campaign.

Leads on developing an engagement plan to ensure that people aged over 70

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are involved in the planning and delivery of The Age Old Excuse campaign.

Assisting with the evaluation of a national pilot programme by seeking

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feedback from patients and their carers.

Assisting the Project manager in various ways for example, creating and

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editing project documentation, creating power point presentations.

Representing Macmillan to people externally including pilot sites, partner

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organisations and people with cancer.

Nov 2011 – April 2012 Croydon College

Voluntary Worker Enrichment Department

The enrichment department in Croydon College is part of Croydon College which

allows students to get involved in the activities run by the department and enables

students to grow and develop as an individual, gaining leadership skills and

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IOANNA EL SHADDAI

confidence. It allows students to work as volunteers within the department and be

involved in making a positive difference to the college.

My role included;

• Offering support to 16-19 students, engaging them various activities.

• Conducting talks on Equality and Diversity to students through forums.

• Researching and writing on various projects, giving detailed information on

how students can get involved in some organisation like UNICEF.

Researching and writing on Equality and Diversity, Volunteering, Slave Trade and

what role students have in all these areas.

Jan 2010 – Oct 2010 Age Concern

Volunteer Worker Melvin Hall

The Age Concern Melvin Hall is located in Penge, London borough of Bromley.

My role was;

• to support the older people that use the service to be equal citizens with equal

rights

• Claim rightful benefits for a secure and decent life, and have access as

consumers to the products and services they need at a price they can afford

• Enjoying the benefits of longer life, wherever they are in the world.

• Have opportunities to participate and contribute as volunteers, active citizens,

good neighbours’ family members, and work.

• Have access to healthcare and social care they need

• Live in homes and neighbourhood that are safe and comfortable and which

enable them to lead fulfilling lives.

Oct 2006– Dec 2009 Mission Care

Team Leader

The Mission Care Limited specializes in providing Health and Social Care in all areas

for nursing home, Residential home for elderly and Rehabilitation hospital long

admission patients. I worked as Team Leader (Person in Charge) providing holistic

care for 20 residents of both sex and from different race.

Main Responsibilities:

Responsible for the running of the whole unit

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Carrying out professional development on subordinates staff

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Holding monthly resident meetings

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Conducting staff interviews

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Implementing new policies

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Carry out assessment on every referral from social services for suitable

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admission

Ordering, administering of medicines and monitor of contra-indications

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Preparing reports and attends of Professional meeting e.g. CPA

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Providing and maintenance of Safe working environment for service users,

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staff and visitors

Responsible for internal Health & Safety audit

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IOANNA EL SHADDAI

Responsible and accountable for both service users and organisation petty

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finances

Supervising junior staff to ensure consistent and maintaining CQC

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requirements

Supports and represent/deputised manager with all aspect of administration

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as required & necessary

Maintaining code of practice, government regulations and organisational

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policies, procedures and guidelines.

March 2003 – August 2006 BUPA CARE HOMES

Managing of the unit

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Ensuring personal care of residents by being responsible for the supervising

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the daily care of residents, providing for their physical emotional, intellectual,

social and spiritual needs.

Assisting in the implementing of the key worker system, taking specific

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responsibility for a group of residents, giving particular attention to their care

and development and directing the work of a care assistant working with

them.

Assisting in assessing and implementing individuals’ person centre planning

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for residents to maximise their choice and independence whilst promoting

privacy and dignity is retained at all times.

Maintaining professional accountability and confidentiality (DPA 1998)

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GILLIAN MWAPE

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