Customer Service Sales

KATE LEOPOLD **** MILDRED LANE

513-***-**** MILFORD, OH

45150

EDUCATION

Art Institute of Cincinnati Ohio Purdue University

Cincinnati, OH West Lafayette, IN

Associate of Applied Science Bachelors Degree Interior

Design Art History/Business Marketing August 2008

graduate 2007 graduate

RELATED COURSE WORK COMPUTER

SKILLS

Space Planning AutoCAD

Architectural Drafting Adobe Illustrator

Theory of Form & Development Adobe Photoshop

Textiles & Material Specifications Macintosh

Fundamentals of Design Microsoft Suite

Architectural Lighting Design Webpage Design

Codes/Barrier Free Design Macromedia Fireworks

WORK EXPERIENCE

INTERNSHIP/APPRENTICESHIP: FRCH SALES/IN HOUSE

DESIGNER

F.R.C.H Design Worldwide West Elm

311 Elm St, Suite 600 9871 Waterstone Blvd

Cincinnati, OH 45202 Cincinnati, OH Jan

2007 Aug 2007 August 07 April 2008

Executed many commercial design projects Top Performer in Sales for the

and illustrated design through AutoCAD perspectives, year of 2007 and through June 2008.

creative strategy boards, proper use of color, textiles, I met with many clients to visualize and

architectural spreadsheets, detailed renderings, and design commercial as well as residential

the strategic skills acquired from experience. projects. Sold over 278,000 in furniture

during my sales experience. Won 3

national awards for my sales.

MEN’S ATTIRE & SHOES: COMMISION SALES/ DIRECTOR OF

EVENTS/SOCIAL MEDIA

PROFESSIONAL MAKEUP ARTIST: LANCOME & PROJECT MANAGER

Macy’s @ Kenwood Towne Centre Krimson by Kwame/Corwyn Apparel

7875 Montgomery Rd 415 Glensprings Dr, Suite 204

513-***-**** Cincinnati, OH 45246

April 2008 Current(Full time) January 2011 Current

Provide outstanding customer service to all Execute and coordinate special events for the

Macys customers by demonstrating advanced product brand Krimson by Kwame (sold in

Dillards,

knowledge and building quality customer relationships Belk, JCPenny, and Macy’s.) Blog, tweet, and

that result in increased sales and repeat business. My run all corporate websites for two local

brands.

scorecard to date is a 98% and have held the number Maintain and responsible for the visual

one spot since I began working in Men’s. Set a standard presentation of the brand on the web. Increased

for the company while working well with others. sales by 71% since January through in house

marketing and planning. Executed 64 successful

events since January.

Event Planning/Administrative Experience

• In the summer of 2003, I assisted my father in opening his brand new company for children. With our

business plan, I held the responsibility of managing his Administrative Support Team. With natural

leadership, we approached difficult projects and tasks taking the initiative to create maximum results.

Our main focus: all aspects of business operations including inventory control, bookkeeping, price

determination and marketing.

• When I returned from college in 2007, I decided to take design to the next level and get a summer job

with “Weddings By Design.” With this company, I designed and planned 24 successful weddings. This

began with an initial Consultation, establishing a budget and priorities, creating and Coordinating all

visual amenities/decor for the rehearsal dinner, ceremony, and reception site.

• After Graduating from the Art Institute and interning with FRCH Design Worldwide, I decided to work

for Macy’s as their Wedding Consultant. Through this experience, I coordinated personal consultations

with each bride to plan their wedding registry. I was awarded a national gold star for outstanding

customer service and highest level of results on my scorecard.

• In 2009, I worked part-time as an Event Planner for 4 local restaurants that were connected by 3 owners.

Through this experience, I was held accountable for all event planning, budgeting, and designing the

events through creative driven concepts. I was also responsible for all marketing, social media, and

holding accounts with the Enquirer, Cin Weekly, Cincinnati Magazine, and many others.

• This year, I was employed by Designer Corwyn Thomas and his business partner Kwame Jackson from

season one of “The Apprentice” to manage all social media projects and direct all events related to the

two popular name brands. Through this success, sales increased by 43% since my employment in

January.

Honors

• Awarded Vice President/Art Director for Cincinnati Art League: A non-profit organization

• 3 National Awards for Sales with West Elm Furniture

• 1 National Gold Star for Wedding Consultant of the Year @ Macys

• Implemented 64 successful events for Corwyn Apparel & Krimson by Kwame Brand

References

• Phyllis Binik-Thomas (Affiliated w/ Hebrew Union College) 513-***-****

• Corwyn Thomas (Krimson Brand) 513-***-****

• Jim Shields (Macy’s Executive) 513-***-****

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