Customer Service Administrative Assistant

Vicky Abraham

**** ****** ***** . ***** ******, MS . 901-***-**** .

abg4b5@r.postjobfree.com

CAREER SUMMARY

Dynamic financial professional seeking a challenging position with an

established company. Result oriented with 20 plus years experience in a

fast

paced customer focused company. I am eager to utilize and expand my

accumulated skills and talents.

Microsoft office proficiency

Sap System

EXPERIENCE

Smith & Nephew Orthopedics Jan 1987-Sept 2010

Laid off

Credit &Collection Specialist

Collecting & determining shipment release for orders

Dealing with distributors, and salesman

Handled all Dun and Bradstreet reports (credit Reports)

Maintain a DSO

Responsible for rebate, special pricing, special commission accounts

Works with Bad debt reserve and write off process and reports

Dealt with charge backs until resolution, credits, journal vouchers, taxes

and reconciliation

reports

Customer service propionate, processing credit card invoices detailed

notation on accounts, extended term scheduling on accounts. Form letter

correspondence, inter and outer office

Worked closely with other departments on general ledgers,inventory,

taxes and etc.

Also worked all United States Government accts,there medical coding,ICD

coding and going by Hippa laws worked all denials & cash from

government.

I know some medical terminology and anatomy,& also handling calls on

payments and research and problem solving to resolution.

Extensive inter-net correspondence

Works with Attorneys or outside collection agency

Foster Medical Company 1986-1987

Administrative Assistant

Product Manager & Trainer, special projects and major accounts

Worked closely with Medicare, Medicaid, Workman Commensuration, Third

Party Insurance companies.

Worked with denial department and ICD coding problems

Worked with budgets, forecasting, inventory, data, and quality control

Worked with marketing Representatives to close deals on contracts.

Glass rock Home Health 1984-1986

Medical Insurance and Collection Specialist

Handled all new orders and making sure we had all pertinent information

Making sure all Icd coding was correct and collections

Transferred to A/R Management ( over 5 people)

Automated a new a/r program (carms ) was responsible for all a/r we went

from being 120 days past due to 60 days

Was then appointed to be a Medicare and Medicaid specialist to train other

offices

Leader Federal 1979-

1984

Loan assumption, Teller, Head Teller

Cash Transactions, loan payments, credit card payments, debits, credits,

and balancing of loans

Responsible for Legal Documents, dealings with clients, and entering all

data in system and getting lawyers to sign off on all paperwork and

filing away.

Education and Training

Greenville High School

Institute of Financial Education

Certificate 2 year course Accounting 1 and 2

Contact this candidate