Medical Assistant Customer Service

Genesis Lucero-Manzo

**** ******* **.

Bakersfield, CA 93306

Home: 661-***-****, Cell: 661-***-****

***********@***.***

OBJECTIVE – To obtain a position as a Medical Assistant where I can most effectively

help other medical personnel, assist patient, and provide quality health care.

EDUCATION

College: Kaplan College Medical Assistant-Diploma

2011

University of California of Bakersfield General Education 2009-

2010

High School: Foothill High School High School Diploma

2009

GENERAL QUALIFICATIONS

• Bilingual- Speaks/ Reads Spanish

• Demonstrate excellent organization skills

• Able to handle a wide variety of tasks

• Provide excellent customer services

• Strong work ethic

• Honest, reliable and productive

• Compassionate, committed to helping others

• Loyal and punctual worker

• Work well in stressful situations

SKILLS AND ABILITIES

•

• •

Appointment Scheduling Recording vitals/ physical

• measurements

Charting

•

• Urinalysis collection

Phlebotomy

•

• EKGs Glucose screening

•

• CPR/ First Aid

Injections

• Venipuncture/ Skin puncture

WORK HISTORY

JC Penney June 2009 -

Present

Sales Associate Bakersfield,

CA

Provide excellent customer services, Directed customers to appropriate department,

answered phones using proper telephone etiquette, responsibly handled cash, and operated

cash registers.

Dr. Lagunda (Pediatrics) 03/2011-

05/2011

Medical Assistant (Externship 160 hours)

Bakersfield, CA

Provided excellent customer service, roomed patients, took vitals, maintained filing system,

did injections, scheduled appointments, took incoming calls, pulled charts, and cleaned

patient room and area.

Genesis Lucero-Manzo

4209 Pioneer Dr.

Bakersfield, CA 93306

Home: 661-***-****, Cell: 661-***-****

***********@***.***

REFERENCES

Professional:

Gladys Alejandrez Co-Worker

JC Penney

Bakersfield, CA 93304

661-***-****

Nayeli Guardado Co-Worker

JC Penney

Bakersfield, CA 93304

661-***-****

Claudia Navarro Manager

JC Penney

Bakersfield, CA 93304

661-***-****

Personal:

Hector Contreras Friend

5 years

661-***-****

Janie Rivera Neighbor

10 years

661-***-****

Elida Leiva Friend

3 years

661-***-****

Contact this candidate