Analyst Training

Jane E. Van Slooten

*** * **** *** *

Duluth, MN 55806

Phone 218-***-****

E-mail abg49o@r.postjobfree.com

Objective

To obtain a job that will provide me with numerous challenges and new opportunities, in which I can

utilize and enhance my knowledge of health care and technology.

Education

Bachelors of Science Degree with Honors (Mass Communications Major/Journalism Minor) University

of Wisconsin - Superior WI (August 2003)

Degree in Practical Nursing from Northwest Technical College, Detroit Lakes MN (2000)

Certifications

Epic Systems ADT/Prelude Comprehensive (current to version 2010)

Epic Systems Resolute Professional Billing Collections & Insurance Follow-up (current to version 2010)

Epic Systems Resolute Hospital Billing Administrator (current to version 2010)

Epic Systems Resolute Single Billing Office Administrator (current to version 2010)

Work Experience

Essentia Health, Duluth, MN: EHR Application Analyst II (09/09 – current)

Complete build, testing, and implementation for various go-lives. Test and implement other requested system

changes. Review quarterly system updates and version upgrades. Serve as primary analyst for Prelude.

Resolve issues and requests received from Prelude/ADT, Resolute Professional Billing, and Hospital Billing

customers. Act as liaison between Epic technical support and Essentia users/leadership.

St. Mary's Hospital, Duluth MN: Acute Business Systems Specialist (01/09 – 09/09)

Tested and implemented requested system changes. Researched and resolved system issues.

Assisted in testing and supported for upgrades and go-lives. Researched current billing requirements

and updated systems to ensure compliance. Identified issues in current workflows and worked with

clinical and Information Systems departments to improve processes and system set-up.

St. Mary's Hospital, Duluth MN: Process and Training Analyst (03/07 – 1/09)

Acted as lead trainer and process analyst for new software implementation. Tested system

requirements, modified existing workflows, designed new training materials, and analyzed/built training

environments. Reviewed current processes for deficiencies and communicated necessary process

changes. Acted as liaison with Information Systems department to aid in online tool approval and

implementation. Created eLearning courses for organizational staff by using Adobe Captivate and

other applicable software.

FirstPlan, Duluth MN: Public Programs Relations Coordinator (04/06 - 03/07)

Represented the organization at public events, conferences and expos. Created and implemented

training to providers around public programs regulations and standards. Created databases using

Microsoft Access. Researched data trends regarding public programs populations and made

recommendations based on findings.

St. Mary's Hospital, Duluth MN: Process and Training Analyst (09/04 - 04/06)

Provided communication to staff regarding process changes, billing standards, etc. Acted as a liaison

between different departments to aid in staff cooperation and interaction. Developed and implemented

various training programs. Documented workflows and processes. Performed system and process

analysis. Developed and implemented staff competencies.

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