Customer Service Assistant

Clarizcel PerezClarizcel PerezClarizcel Perez

Irvine, CA Phone: 925-***-**** E Mail: abg492@r.postjobfree.com

Objective

Seeking a position as a valued member of your Veterinary Team where my customer service skills, veterinary technician experience

and passion for animals can be utilized to smoothly run the hospital’s practice.

Education

University of California, Irvine September 2004 – June 2009

Bachelor of Arts in Cognitive Psychology

Experience

South Coast Veterinary Hospital, Dr. Song Laguna Niguel CA April 2010 Present

Assisted the doctor in animal restraint, handling, and surgery. Experienced in assisting and monitoring anesthesia with minor

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anesthetic procedures, spay and neuters, as well as other major surgeries such as orthopedic, eye, and exploratory. Performed

anesthetic dental cleanings, administered injections and vaccines to pets. Placed IV catheters, blood/urine withdrawal, ran in

house cytology, skin scraping and snap tests.

Served as a communication bridge between doctor and client. Aided in creating and marketing the treatment plans for the

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patients, and helped increase hospital revenue by encouraging ideal treatments/diagnostics while being an advocate for the patient.

Cross trained in the front office as a client care specialist. Handled multiple phone lines, helped create business, checked out

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clients/patients and gave discharge instructions. Adept in VIA Veterinary Practice Management System.

West Coast School of the Arts Costa Mesa CA June 2008 – Present

Developed a clientele consisting of students who continually take my class(s) every year. Built and kept parent relationships

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strong.

Created a curriculum for class working on motor skills, rhythm, and coordination keeping consistent age appropriateness and

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levels for each individual class. Helped students use dance as a constructive, and often times relieving, way of expressing

themselves. Created positive atmospheres where youth and adult students can enjoy themselves, work out, and release energy.

Taught classes ranging from 3 years old to adult/teens and in small groups of 3 as much to larger classes of 25 or more, and often

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held privates. Created performances for mid and end of the year recitals, teaching students confidence and performance skills

while enticing continuation of enrollment.

Other Involvements

Essence Ladies Dance Co., Los Angeles March 2008 Present

Company member and served as part of the Artistic Circle for a world renowned all female dance company. Participated in

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several world and nationwide community workshops for aspiring dancers. Contracted out overseas as a master instructor.

Heavily involved in planning, execution and participation in a benefit gala for domestic violence hosted and put on by Essence

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Ladies in conjunction with Her Empire, LLC.

Kaba Modern Legacy Dance Co., Orange County June 2008 Present

Served as Administrator, Assistant Artistic Director and currently as Co Artistic Director leading a team ranging from 20 30

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members at a time.

Developed with the board of directors, the team’s image and marketing, skill and training, and financial assets to sustain the icon

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the team became with its fame on MTV’s America’s Best Dance Crew. Headed rehearsals and delegated to assistants and

company members as needed. Evaluated and kept members skilled and continually growing. Artistically conspired on newest

trends of today and networked to successful dancers and choreographers creating performances at the highest standards.

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