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Administrative Assistant Customer Service

Location:
Brighton, CO, 80602
Posted:
June 16, 2011

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Resume:

RECEPTIONIST Roseanne Scheske

C 720-***-**** *.*******@*******.*** H 303-***-****

(Great Work Ethic and Attitude (Great Receptionist Skills (Customer Service

(Dependable/Flexible

CAREER GOAL: A position as a Receptionist at a reputed firm or company

which will allow me to further utilize my existing skills and

experience and enable to acquire new abilities

PROFESSIONAL SUMMARY:

. Have approximately 10+ years experience in the legal field and 6

years working in the corporate environment working with an

Executive Director, President, Vice President, Directors,

Attorneys, Professors and Advisors

. Receptionist and administrative experience in law firms and

companies

. Answered calls and delivered messages

. Assisted clients / handled client inquiries and solved billing

problems

. Received payments

. Prepared and typed correspondence, email, pleadings, and

documents

. Scheduled and confirmed meetings; Calendared deadlines and

hearing dates

. Travel, Seminar and CLE arrangements

. Conference Room Set up & Take Down / Organized lunches / Event

planning

. Communicated and assisted clients, court personnel, counsel, and

vendors

. Managed and ordered office, coffee and copy machine supplies

. Maintained and troubleshoot computers, copiers, postage machine,

phone system, etc.

. Light accounting skills; legal billing software

. Mail - organize, sort and distributed mail to office staff

. Transcription utilizing digital or regular dictaphone equipment

. Data entry skills

. Typing Speed 85 w.p.m.

. Mail - Fax - Photocopied - Filed

. Performed human resources, administrative and clerical duties

. Assist Office Manager, Attorneys, Paralegals and Staff with

additional duties

COMPUTER SKILLS:

o Microsoft (Advanced Skills): Word, Excel, Outlook, Windows,

Internet

o Other Software: Lexis-Nexis, ACT, EZ-File, TABS, Adobe Acrobat,

Prolaw, Timeslips, Compulaw, Naviplan, CSUM, Bankruptcy Pacer,

FISERVE, Accurint, Newtrak/LPS, FIPS, Citrix

The Law Offices of

Custer Roberson, LLP Administrative Assistant / Front Desk

Receptionist 2010 - 2011

. Provided support for attorneys, paralegals and staff for

bankruptcy law firm

. Front Desk - meet, greet and assisted clients

. Entered client and other information into ACT software

. Obtained payments from clients / Prepared and took daily deposit

to bank

. Prepared and sent emails, correspondence and monthly statements

to clients

. Scheduled and confirmed appointments between staff and clients

. Monitored ECF for discharges, cases closed and no asset reports

. Managed and ordered office, coffee and copy machine supplies

. Scanned and redacted documents for filings with Court

. Prepared Bankruptcy Packets and Replenish Chapter 7 and 13

sheets for staff

. Mail - Fax - Filed

RECEPTIONIST Roseanne Scheske

PAGE 2

C 720-***-**** *.*******@*******.*** H 303-***-****

Castle, Meinhold & Stawiarski, LLC Bankruptcy Paralegal

2009-2010

. Provided support for attorneys and residential home lenders

involving Bankruptcy

. Monitored debtors accounts for Bankruptcy discharge via

Bankruptcy PACER

. Prepared Motions for Relief from Automatic Stay, Stipulations,

Notices of Withdrawals, Motions for Abandonment, Witness and

Exhibit Lists, and Assignments.

. Tickled and calendared hearing dates; bankruptcy discharges,

follow up items, and to prepare documents

. Performed on systems/websites such as PACER, County Assessor's

Office, FISERVE, Accurint, Newtrak/LPS, FIPS, Citrix, etc.

Semple, Miller, Mooney & Farrington, P.C. Legal Assistant/Receptionist

2008 - 2009

. Provided support for 1 Partner and 4 Associates involving

litigation, truancy and other matters in the areas of school

law, employment and labor law, public utilities, special

districts and credit unions

. E-filed in District, Federal and U.S. Court of Appeals 10th

Circuit courts

. Receptionist, docketed/calendared deadline dates, transcribed,

purchased supplies, scheduled meetings, travel arrangements,

etc.

TIAA-CREF Administrative Assistant 2006 - 2008

. Provided support for 2 Directors & 7 Advisors including

correspondence, calls and

o Assisted in profiling clients with $500,000 in assets

o Scheduled Annual & Retirement reviews

. Reviewed and Bonused ($2,000) for outstanding work

. Entrusted to handle highly confidential information for clients

o

Fisher, Sweetbaum & Levin Legal Secretary (Floater) 2005 - 2006

. Started in real estate & took on a new position in litigation

. Recognized with Team Player award (2x) for hard work & dedication

. Organized lunches for Shareholders

. Handled a full range of litigation work including hiring Process

Servers & Couriers:

o Prepared Legal Documents

o Scheduled Hearing Dates

o Scanned Documents

o Utilized Compulaw

o Billed Time

o Pleadings & Exhibits

o

EDUCATIONAL BACKGROUND:

Paralegal Diploma American Institute: Phoenix, AZ 1987

Associates Degree in General Mesa Community College: Mesa, AZ 1985

Studies



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