Customer Service High School

Location:

Posted:

July 19, 2011

RESUME OF GAYLE WILLIAMS

BLUEPRINTS AND MORE, CORNVILLE, AZ 1998 – PRESENT

I started this business doing wide format copying and printing and as time passed, began a bookkeeping service for clients

which includes payroll, sales tax and quarterly payroll reports using Quick Books, Micro soft word and Excel. I have an

employee who is covering this business for me currently as my husband’s employment has required us to move to the Phoenix

area. I am presently going to Cornville 2 days a week to help cover clients, but this situation is flexible depending on

employment I may locate locally.

PANHANDLE STATE BANK, SANDPOINT, ID 1989 – 1998

I moved to Sandpoint, ID and found myself back in banking. I began at their bank as a part-time teller and move into full-time

quickly, then to Loan Assistant. I was then promoted to another branch in Priest River, ID and created and set up a Centralized

Loan Department. I ran this department until I left the bank and moved back to AZ in 1998.

SEDONA POLICE DEPARTMENT, SEDONA, AZ 1988 – 1989

I moved to AZ and applied as a dispatcher at the Sedona Police Department. I was given the job after a strenuous interview

process. I dispatched the officers during my shift to all calls, handled incoming traffic to the Police Department and did any

necessary paperwork.

FIRST NATIONAL BANK OF ANCHORAGE, EAGLE RIVER, AK 1973 - 1988

During my career at First National Bank, I began working as a teller; greeting clients, handling deposits, closing and balancing

my drawer each night. I moved into New Accounts/Customer Service and handled the opening of new accounts, overseeing and

helping the tellers and all general customer service duties. The last few years I was there, I was the Operations Supervisor. I

oversaw and was responsible for all the tellers and customer service/new accounts employees as well as the vault. I left the bank

for a 9 month period during this time and went to work at M.E.A. of Eagle River. At this utility Co I was the Consumer Service

Rep and my duties included connects, disconnects, transfer and dispatching meter readers and linemen.

FOSTER & MARSHALL, INC, ANCHORAGE, AK 1972 – 1973

Receptionist responsible for meeting and directing clients in this busy investment office, handled 10 line telephone system.

EDUCATION:

Graduated High School 1973

Continuing Education: Principals of Banking and Accounting I

PERSONAL INFORMATION

I love to travel and my favorite hobbies are snorkeling, a good book, spending time with my family and taking long walks.