D E B R A C A L DW E L L

*** ****** ** ******, ** 75173 972-***-**** or 214-***-**** abg3zs@r.postjobfree.com

S E A S O N E D HR, P AY R O L L, B E N E F I T S, AC C O U N T I N G, A D M I N I S T R AT O R

Experienced with many aspects of Human Resources, Offering a 13 year HR career distinguished by

commended performance and proven results. Payroll and Payroll Garnishment experience in 50 state

environment. Clerical skills including Accounts Receivable, posting payments and collections.

Extensive background in HR generalist affairs, including experience in, benefits and compensation, HR

records management, HR policies development and legal compliance, FMLA rules, 401(k), OSHA reporting,

payroll processing including garnishments, answer to the State courts for court ordered insurance, many

other aspects of HR.

Demonstrated success in negotiating win win compromises, developed management/production reports,

created and performed in house duties, trained new co workers, walked new hires through orientation, and

assured that all paperwork was complete, assist with benefits enrollment, entry timekeeping and process

payroll and payroll garnishments.

Skills

HR Department Assist with Employee Relations Training & Development

Organization Alternative Dispute Resolution (ADR) HR Policies & Procedures

Employment Hiring Law HR Program/Project Management Accounts Receivable/Payable

FMLA/ADA/EEO/WC/OS Benefits Administration Collections

HA Orientation Posting to Accounts/GL

Payroll Bank Deposit

Payroll Garnishments

Professional Experience

RENT A CENTER Plano, TX 2001 2011

Leading rent to own company employing between 17,000 and 20,000 in US, Mexico and Canada.

HR Benefits Administrator, May 2001 to 2003 & Payroll Garnishments, 2004 to 2006

2006 2011

Responsibilities:

Benefits Admin: Enter New Hire Employees Insurance, process open enrollment changes. Calculate monies owed or refundable.

Correspond with Employee and vendor. Process spreadsheets.

Annual Dependent audit accounting for eligible dependents Process correspondence to approximately 17,000 employees who

:

have dependent coverage on their benefits, confirm receipt of proof that dependent is eligible. At end of audit, inform employees

whose dependents will be dropped due to non compliance, drop these dependents from insurance. Reinstate dependents throughout

the years as they may become eligible. Calculate and deduct any premiums that may be past due. Process spreadsheets.

Company Stock Administrator: Daily import/Export and DWAC of Company stock sales/trades. Maintain Company stock

database with Managerial Employees’ approval to receive sell or trade. Correspond with Broker as needed to resolve issues. Inform

grantees whenever they are vested, or are about to have shares expire. Process spreadsheets.

401k Admin: enter and maintain 401k changes, loans, updates in time to meet weekly Payroll. Complete various reports and new

set ups. This is done for Stateside as well as Puerto Rico.

Court Ordered Insurance Admin: Determine if Court Order can be applied, answer to the court, set up any applicable coverage(s).

Spousal Waiver Auditor: Maintain list of spousal waiver receipts and lists, issue refunds and catch ups when necessary. Process

spreadsheets.

Life Insurance Admin: Correspond with family members, process life insurance claims with Insurance Company, Process

spreadsheets.

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Phone: 972-***-**** Page 2

Projects Coordinator: Fulfill any other projects in a timely manner.

HR Admin: Enter New Hires, validate new hire paperwork for compliance, etc… Make all changes for Home Office employees.

Key Results:

Played a key role in implementing the initial annual dependent audit and took over this responsibility. As a result

of this in house audit, the company saved thousands of dollars not only by handling in house, but by reducing

benefits costs through meticulous recordkeeping and ensuring that company did not pay for benefits for which

employees dependents were ineligible. This ultimate saved an untold amount for future claims.

Reached out to train employees on the importance of saving for retirement through the company 401(k) plan,

also saving the company money, as well as helping to ensure this plan was not top heavy.

I came up with a process for court ordered insurance to ensure that we were on time and in compliance with the

courts.

I played a key role in maintaining a working relationship with outside brokers and vendors to maintain a

workable database and process for our company employee stock recipients.

I was able to tackle the delicate issue of speaking and corresponding with deceased spouses and other family

members as I handled their life claims.

I set up the Lawson payroll system to calculate correctly on payroll garnishments such as child support, student

loans and IRS levies.

I was responsible for making sure that the paperwork on new hires was up to date and current.

Other Accomplishments were various reporting and processing of benefits and to deliver department mail, while

prioritizing and organizing other duties in a timely manner.

Professional Experience (continued)

STATON WHOLESALE Dallas, TX 2000 2001

Wholesale casual wear retailer in house and internet sales.

Payroll Rep and Accounting Clerk, 2000 to 2001

Responsibilities:

Payroll Clerk: Process bi weekly payroll and various reports including Profit and Loss

Sales Tax Coordinator: Confirm that customers have a sales tax certificate on file.

Accounts Receivable/Payable Cash Application. Bank Deposit. Process vouchers and apply to net terms before paying.

:

Key Results:

I was able to handle multiple job duties, and as a result, I was transferred to the Accounting department where

they needed help.

Derst baking co Savannah, GA 1990 1999

Wholesale Bakery, also dba Sunbeam Bread employing 500 employees in Georgia and South Carolina.

Human Resources Coordinator, 1994 to 1999 Office Floater, 1993 1994

Accounts Receivable Clerk, 1990 to 1993

Responsibilities:

Assistant to Vice President, Human Resources: Assist Vice President, or CEO with daily departmental functions, involving

Governmental compliance and correspondence.

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Phone: 972-***-**** Page 3

HR Coordinator: Process New Hires, maintain data bases, comply with Federal, State and Local reporting, such as Workers’ comp.

OSHA, EEOC, all aspects of HR accountability, Assist with enrolling employees in company benefits, file liability and theft claims

Payroll: Process Bi weekly payroll, both manual and computerized reporting. Process weekly and monthly garnishments. Process

various reports for CEO.

Office Floater: To fill in for the absence of any Office co worker, duties include Route Accounting, Accounts Receivable, Broker

Desk, Bank Deposit, Nightly Procedures, and Receptionist

Accounts Receivable/Route Accounting Clerk: Balancing of daily sales, process billing for customers, post customer payments to

accounts. Research discrepancies.

Key Results:

I processed new hire orientation and confirmed paperwork was complete and in compliance.

I was responsible for FMLA, OSHA and First Report of Injury logs, Affirmative Action log, vacation balances,

DOT drug testing database with important detail and accuracy.

Assist with employee issues and relations.

Assist the CEO and President of the company with any requests/reports that they might need.

I provided documentation through of new hire process and my meticulous recordkeeping to the EEOC

Compliance office in Jacksonville, FL to prove that Derst Baking Co. had no wrong doing in a suit that was

brought against them for discrimination. This saved the company an unforeseeable amount of money.

Education, Software & Awards

COMMUNITY HS ISD Nevada, TX

Diploma within the top 8 of class (with honors)

Activities: I am a Board Member of the Nevada Water Supply Corporation.

Software: MS Products: Word, Excel, Outlook, Lawson payroll and benefits, IBM AS 400, Abracadabra,

AbraSuite 2000, R&R Report, Writer Expert Pay, DrugPak 2000, Faculty 2000, At Random, Transcentive,

Approach and various other applications.

Recognition and Awards:

STATON WHOLESALE Employee of the month, 2000

RENT A CENTER – Awarded a certificate for good working relations by co workers 5 times, 2010

RENT A CENTER – Recognized for work achievement at Christmas Luncheon Dec. 2010

Of Note

Other Employment and Job duties available upon request:

Prior employment experience consisted of Cashier, Bank Deposit, Returned check collections, Heavy Data Entry, Customer Service, and Waitress.

D E B R A C A L DW E L L

Phone: 972-***-**** Page 4

HR Administrator, HR Benefits Administrator, Pall, Payroll Garnishments, FMLA, OSHA, Go

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