Customer Service Administrative Assistant
Resume:
Ariana S. Roebuck
Kenmore, WA 98028
727-***-**** (Mobile)
425-***-**** (Work)
E-mail: a abg3t3@r.postjobfree.com
Count ry of Citizenship: U nited States of America
Contact Current Supervisor: Please contact me first
SK I L LS SU M MARY
60 wpm typing; customer service; filing; telephone skills; organize meetings and classes;
p ropose and wri te policies; create documents; data entry; intake coordination; information
gathering and research; computer proficiency; proficient in M icrosoft Office; identify
employee paperwork errors; organize documents; mailing and receiving; client interaction;
conduct reviews; billing; order and inventory of supplies; telephone interviewing; bilingual.
PROFESSIONAL EXPER I E NCE
Careage Home Health Dates Employed: November 2010- Present
2020 124 Ave NE Suite C-206
th
Hours Per Week: 40+
Bellevue, WA 98005
Administrative Assistant/Receptionist
Salary: $22.000 per year
Supervisor: Ms. Hamidah Virani, Executive Director 425-***-****
Assisting the Executive Director and other employees, and in charge of answering, making,
and directing phone calls.
• Planning and coordinating t raining courses. Recording and t racking course
completions.
• Correcting payroll paperwork errors.
• Provide employees with all necessary documents and other materials.
• Process incoming and outgoing materials, such as faxes, mail, e-mail, and office
materials.
• Ensure that all documents are filed and processed accurately.
Selected Accomplishments:
• Proposed and wrote a policy about faxing of orders that increased my work-load, but
i n tu rn accounted for less errors and double work made by the company as a whole.
H ighland Park Dental Dates Employed: January 2010- August 2010
11210 South Mobley Road Hours Per Week: 40
Tampa, FL 33626
Receptionist/Dental Assistant
Salary: $20.000 per year
Supervisor: Dr. Clayton L. Ricks 813-***-****
Performed receptionist duties, and also assisted with dental procedures.
• Scheduled all patients, and followed up on appointments. Took all the patient’s
r adiographs.
• Correctly billed out all patients, and made sure their accounts were accurate.
• Did inventory and ordering of all office- and medical supplies.
• Assisted with dental procedures such as cleanings, radiographs, extractions etc.
• In charge of all contact with vendors and of scheduling meetings with them.
Selected Accomplishments:
• I learned taking X-rays a month after hi ring, and I learned to diagnose from X-rays
so well that Dr. Ricks used me as a tool in diagnosing the patients just a few months
a fter hi r ing, with no previous dental experience.
E D UCAT ION
Associates in Ar ts in General Science
St. Petersburg College
St. Petersburg, FL
GPA: 3.5
Currently working on my Bachelors in Arts in Psychology
VOLU N TEER WORK
Largo Veterinary Hospital Dates volunteered: April 2009- August 2009
1120 Starkey Road
Largo, FL 33771
• Assisted with holding the animals during procedures.
• Filed medical records.
• Client interaction.
J OB TRA I N I NG
T raining Course Hours Date
Completed
Telephone Skills Training 01 10/22/2010
Basics of Accounting 01 10/25/2010
Procedures and Protocols to 01 10/22/2010
Present a Professional Office
JOB-RE LATED CERT I F ICATES AND L ICE NSES
None
Contact this candidate