Customer Service Engineer
Resume:
Tiffany Nicole McDowell
Lithia Springs, GA 30122
Email: abg3pm@r.postjobfree.com
OBJECTIVE: A qualified Architectural Engineer with exceptional track
record in designing, drafting and creative skills, as well as four years
of hands on technical expertise in Architectural programs, seeking any
related position that will contribute to the growth of my career.
QUALIFICATIONS: I am a very responsible, reliable, respectful, and
dedicated person. I have interacted with several people, which has helped
me develop excellent interpersonal and communication skills. Also, I am
experienced in providing exceptional customer service. I fully understand
how to be a team player and feel I would be a great asset to your company
if given an opportunity.
EDUCATION
University of Southern Mississippi
Hattiesburg, MS
August 2005-May 2009
B. S. in Architectural Engineering
TECHNICAL SKILLS
Auto CAD 2006, Auto CAD 2008, AutoCAD 2009, AutoCAD 2010, AutoCAD 2011,
AutoCAD 2012 Architectural Desktop, ArchiCAD, Sketch-Up, 3D Studio Max,
Buildit C4, BIM, Windows, Photoshop, Paint.Net, Excel, Outlook, Film and
Video Production, Peachtree, Revit, Microsoft Office, PowerPoint, PC and
Mac
SKILLS
Presentation, Drafting, Plotting, Printing, Layouts, Space Planning, Hand-
Sketching, Graphic Design, Communication skill, Organization skills,
Extensive knowledge of preparing complex schematic drawings Multi-tasker,
Fast learner, Passionate about my work, Office skills, Knowledge of zoning
and Building Codes, Self-Motivator, Problem-solving skills, Can Do
Attitude, Team Player, Willing to climb the work ladder
ACTIVITIES & CERTIFICATIONS
National Home Builders Association
Construction Specifications Institute
Habitat for Humanity
U.S. Department of Labor Occupational Safety and Health Administration
Certification in Construction Safety & Health, May 2009
EXPERIENCE
Mastclimbers
May 2011 - Present
Position: CAD Operator (part-time)
Responsibilities: Provide layout drawings from construction blueprints
for clients, Use basic engineering calculations on scaffolding, Assist
in data entry, Provide general office assistance, Create graphic
designs for the company
Home Depot
May 2007 - February 2010
Position: Merchandising Execution Team/Plumbing Sales Associate
Responsibilities: Provide customer service and solve customer
problems, Set compliance with Plan-O-Grams, Enhance the service
process for the Home Depot stores, Provide extra knowledge of the
products and recommend new products
L. Lea
Construction
January 2009-May 2009
Position: Intern for L. Lea Construction
Responsibilities: Collect engineering data and change requests
for product specifications, Design multi-family housing or other
commercial designs (Architectural Firm, Clinics, Retail), Create and
maintain 2D and 3D Architectural/Engineer designs and all drawing
files, Update electrical or mechanical drawings as needed, Create
elevations, sections, and details drawings, make corrections to
drawings as directed by Construction Manager, Meet with clients and
assist with their views of the project. Provide presentations,
samples, and models for the client.
City of Hattiesburg Department of Urban Development
August 2008-December 2008
Position: Intern for Director of Urban Development
Responsibilities: Assist in the performance of intermediate
level engineering tasks, Record data onto construction drawings,
Create engineer drawings, Learn engineer fundamentals in a fast paced
environment, Review blueprints and drawings.
Bobby Chain Science and Technology Computer Center
August 2008-May 2009
Position: Computer Lab Attendant
Responsibilities: Greet and resolve guests technical issues,
Maintain neat and quiet work environment for guests, Monitor and
ensure proper usage of Architectural programs, Instruct with the
plotter, scanner, and printer, Instruct students with new programs,
assist students with class assignments, Teaching myself how to use new
programs
http://www.youtube.com/watch?v=DCgw5kc1BZU (Work Samples)
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate