Merideth Kinney

*** **** *****, ********, ******* 82009 . 307-***-**** .

abg3ok@r.postjobfree.com

Objective

A challenging position as an administrative assistant in a professional

team oriented setting, which will allow me to both further utilize my

skills while acquire new ones.

Qualifications Summary

Customer service professional experienced working in fast-paced

environments demanding strong organizational, technical and interpersonal

skills. Highly trustworthy, ethical, and discreet; committed to superior

customer service. Confident and poised in interactions with individuals and

co-workers. Detail-oriented and resourceful in completing projects; ability

to multi-task efficiently.

Capabilities include:

. Customer Service . Filing & Data Archiving

. Appointment Scheduling

. Word Processing/Typing . Office Equipment Operation . Problem

Solving

. Computer Operations . Telephone Reception .

General Bookkeeping

Professional Experience Highlights

Administrative Support

. Performed Administrative functions in a specialized department of the

local newspaper. Managed multiple priorities and projects.

. Provided customer support and technical solutions to a diverse

clientele. Scheduled appointments and maintained detailed client

files.

. Maintained monthly general bookkeeping for clients and generated

invoices and past due notifications.

. Provided telephone support. Scheduled and coordinated facility

meetings.

Cash Office Assistant

. Conducted register and cash office audits and prepared long and short

reports.

. Completed detailed paperwork and record keeping of sales transactions,

store use reports, donations, and service payments.

. Maintained cash reconciliation process ensuring data was recorded

accurately.

. Cash handling including register setups and loan disbursement

throughout facility for daily operations.

Customer Service

. Demonstrated ability to maintain composure and work efficiently in a

fast-paced environment in both retail and office settings.

. Effectively resolved customer concerns and issues with exemplary care

for each client.

Merideth Kinney Page Two

Management & Supervision

. Promoted rapidly from cashier to customer service manager in busy

retail center. Oversaw all front-end operations including cash

handling, customer care, maintenance duties, and scheduling.

. Troubleshot and resolved problems, mediated staff disputes, and

handled customer complaints.

. Participated in staff recruitment, hiring, training, scheduling,

performance evaluations, and employment terminations.

Employment History

CUSTOMER SERVICE MANAGER, Walmart, Cheyenne, WY 2008 - Present

WEB DESIGNER & DEVELOPER, Freelance, Cheyenne, WY 1999 - Present

ONLINE REPRESENTATIVE, Wyoming Tribune Eagle Web Dept., Cheyenne, WY 2004 -

2005

ADMINISTRATIVE SUPPORT, Board of Nursing, Cheyenne, WY Temporary Position,

2004

ADMINISTRATIVE SUPPORT, Board of Medicine, Cheyenne, WY Temporary Position,

2003

DATA ENTRY SPECIALIST, Quark Distribution, Inc., Cheyenne, WY Temporary

Position, 2002

DEPARTMENT MANAGER, Walmart, Fremont, NE, Kearney, NE, Cheyenne, WY 1994 -

2000

ASSISTANT SUPERVISOR, Gambino's Pizza, Arlington, NE 1994

Education

Associate of Applied Science in internet Web design, 2002

Laramie County Community College, Cheyenne, Wyoming

Specialized skills

. Graphic design using Adobe Master Collection

. HTML, PHP, CSS Programming

. Microsoft Office including Word, Excel, Access, PowerPoint

. Advanced Internet Skills

. 10-Key and Typing Skills

Community Involvement

Committed to community service and enriching the lives of children.

Volunteer history includes involvement in public school reading programs

and classroom activities, assisting the elderly and raising funds to

provide aid to our communities and to continue cancer research programs.

References

References available upon request.

Contact this candidate