**** ********* ****

Lincoln, CA (*****)

Shveta Vohra abg3na@r.postjobfree.com

Ph# 916-***-****

Objective

Seeking a consulting, contractual or full time position as Instructional Designer in an establishment requiring

the design and development of eLearning solutions

Core Skills

Over 5 years of experience in designing and developing learning solutions for a varied clientele on

varied subjects ranging from technologies to soft skill courses

Audience analysis Storyboarding Client communication

Course & curriculum analysis Content review Project management

Course design Quality assurance Team management

Learning strategies Presales support SME & Vendor management

• Extensive experience in Learning Solutions Design and Development developed trainings for

Fortune 500 clients such as Microsoft, Hewlett Packard, Intel, ICICI Bank and UnitedHealth Group

• Expertise in proposing effective learning strategies befitting the target audience and project

requirements

• Skilled at understanding, interpreting, and executing client requirements

• Expertise in developing/reviewing/editing content for Instructional Design application, language

correctness, technical accuracy, and client requirements

• Skilled in proposing/visualizing the ideal graphic strategy to be used for learning solutions

• Skilled in ensuring quality deliverables on time – every time

• Proficient in preparing & maintaining documentation related to a range of systems, functions, or

processes

• Adept at incorporating requirements into content, ensuring 5Cs of technical writing

Technical Skills

MS Office Suite Dreamweaver HTML

Adobe Acrobat Captivate Lectora

WebEx MS SharePoint Snagit

Acquainted with knowledge of Conversant with Learning Ability to adapt and quickly learn

technical writing standards and Management Systems, and new software programs and

learning consortiums like W3C and AICC and SCORM applications

IMS compliance

Work Experience

Consultant Instructional Design September 2010 – December 2010

IndiaCan Education

Worked with IndiaCan Education, a vocational education company that is a joint venture between

Educomp, India's largest education company, and Pearson, world's largest education service provider

• Analyzed and comprehended project and client requirements Scope of Work

• Developed training modules & collaterals (Student handbooks, ready reference guides etc.) for

different vocational courses such as Diploma in Financial Management and Diploma in Media &

Journalism

Consultant Content & Website development March 2010 – August 2010

Oshea Herbals Pvt. Ltd.

Involved in establishing the newly set up family owned business

• Assisted in content development and design of product catalogs

• Created promotional write ups for national magazines & other media

• Worked closely with the Web design team to evolve the design and content of the company

Website

Instructional Designer June 2007 – December 2009

Servitium IT Solutions (P) Ltd., NOIDA

Worked with Servitium IT Solutions (P) Ltd., an elearning and technology company hedquartered in

Florida (USA) with development centre in NOIDA, India

• Developed course structure and learning specifications addressing the requirements of the

business and target audience

• Designed appropriate instructional components including storyboards, interactivity and

assessments based on content types, audience profile and delivery media

• Worked effectively with development team to produce learning materials for various

delivery methods, including: job aids, classroom instruction and WBT

• Conducted train the trainer sessions for programs developed

Content Developer May 2005 – May 2007

NIIT Limited, New Delhi

Worked with NIIT Limited, the global IT Learning Solutions Corporation, known for its pioneering work

in the field of IT education and training, and offering innovative solutions in the areas of instructional

design methodologies and curricula development

• Applied Instructional Design techniques, such as ADDIE for structuring, sequencing

and delivering content

• Generated storyboards by writing grammatically correct content using American,

British or International English, as applicable

• Interpreted concepts and translated them lucidly with/without inputs from SME

• Reviewed deliverables for completeness, compliance with standards and consistency

with the detailed design

• Revised content based on feedback from internal and client reviewers or stakeholders

Process Trainer May 2003 December 2004

Exl Service.com (I) Pvt. Ltd.

Worked with EXL service.com (I) Pvt. Ltd., a U.S. incorporated company offering a wide range of BPO

services from its operating centers in India

• Handled, lead, and trained the new recruits on process specific modules in specific period

of time & ensuring consistent Process and Systems knowledge levels amongst them

Interfaced with technology team and replicated process environment for model testing

•

• Was responsible for weekly MIS generation for training

Technical Facilitator August 2001 April 2003

Wipro Spectramind E services Pvt. Ltd

Worked with Wipro Spectramind E services Pvt. Ltd., a BPO division for Wipro and India’s one of the

largest COPC Certified Remote Service Providers

• Provided first level technical assistance to respective customer lobby

• Contributed to the Client’s sales by setting high service standards & winning customer loyalty

• Actively involved with Process improvement projects on Improving Customer Satisfaction and First

Time Resolution (FTR) rate

Educational Qualification

• 2000 2001: Masters in Management Information Systems (MIS) from Indian Institute of Planning &

Management (IIPM), New Delhi

• 1997 2000: Bachelor of Commerce (B.Com) from Delhi University

• 1995 1997: All India Senior Secondary Examination (AISSE) from CBSE board

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